Instructional Design Assistant, Filippelli Institute for e-Education and Outreach

APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process . Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process . Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants .

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Filippelli Institute for e-Education and Outreach , located in the College of the Liberal Arts , has an opening for an Instructional Design Assistant to join our talented learning design team. By working collaboratively with our Instructional Designers and online instructors, the person in this position will assist with the maintenance and technical support of the college’s online courses.

 

The primary responsibilities of this position include:

• Provides maintenance and technical support of online courses in Canvas under the guidance of the Instructional Designers

• Troubleshoot and respond to instructor and student technical concerns with the online courses

• Adjust Canvas settings in response to accommodation requests; this can include extending due dates or providing extra time on exams

• Assist Instructional Designers with placing course content and assessments into Canvas

• Work with the Learning Design team to troubleshoot issues and test new Canvas features and other technology tools

 

In addition to Canvas, the Instructional Design Assistant may use the following tools and applications: Microsoft Office 365, Google Workspace (formally Gsuite), Smartsheet, Turnitin, VoiceThread, Kaltura, and LionPATH (Penn State’s student information system).

 

The College of the Liberal Arts is supportive of flexible work and/or remote arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work and/or remote arrangements should be directed to the hiring manager during the interview process.

 

Education and Experience: This position will be filled at the rank of Instructional Production Specialist 2, which typically requires an Associate’s degree or higher plus two years of related experience, or an equivalent combination of education and experience. Other qualifications include:

• Ability to be detail-oriented

• Excellent customer service and communication skills

• Familiarity with Canvas and HTML

• Demonstrated problem-solving skills

• Excellent time management skills

• Demonstrated ability to work independently to meet specified deadlines

 

In addition, successful candidates must either have demonstrated a commitment to building an inclusive, equitable, and diverse campus community, or describe one or more ways they would envision doing so, given the opportunity.

 

Application Instructions: Please submit both a cover letter and resume as part of the application materials. In the cover letter, applicants should explain their interest in the position, how their background and experience are relevant to it, and how they have or envision demonstrating diversity, equity, and inclusion in their professional work.

 

Penn State is committed to and accountable for advancing diversity, equity, and inclusion in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

 

Penn State offers competitive benefits to full-time employees, including medical, dental, vision and retirement plans, in addition to tuition discounts, generous vacation time, sick time, and paid holidays. Please visit https://hr.psu.edu/benefits for more detailed information.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here .

Employment with the University will require successful completion of background check(s) in accordance with University policies. 

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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