Instructional Associate – Online Instruction

Definition

About Golden West College

Located in Huntington Beach, California, Golden West College is a two-year college, serving over 18,000 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students.  For the last two years, Golden West College has been named a Champion of Higher Education for Excellence in Transfer” by The Campaign for College Opportunity in recognition of its extraordinary work in awarding and implementing the Associate Degree for Transfer (ADT) to help students achieve their educational and professional goals.
Golden West College welcomes a diverse pool of candidates and has an unwavering commitment to quality education, equitable outcomes, inclusive practices and racial, ethnic, and socioeconomic diversity.  Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative student, employee, and community populations. 
Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI).  GWC engages in regular professional development opportunities and partnerships so we can best serve disproportionately impacted groups. Additionally, the college supports equity minded programs as well as a full calendar of culturally responsive events. More information about GWC can be found at www.goldenwestcollege.edu .
 
Golden West College Employee Demographic Information:
Direct Link:  GWC Employee-Student Demographics        

Summary

Provides instruction support in the form of tutorial assistance in classroom, on-line interactive, learning laboratory, or drop-in tutorial settings to students who are involved in all levels of precollege to advanced lower-division college course work. Instruction support requires competence in subject matter taught at the college and the ability to schedule and assign student or emeritus tutors.

 

Distinguishing Career Features

The Instructional Associate is part of a career path for instruction support in on-line, classroom/lab, or walk-in learning center environments. Instructional Assistants typically do not possess an Associate’s degree or trade credential, may serve under a lab coordinator, or assist instructors in a limited term course of study. Advancement to Associate requires the academic credentials described in this description and the ability to support a variety of walk-in and scheduled lab environments, technologies to enhance learning, and learning styles.

 

Essential Duties and Responsibilities

Specific duties may vary among departments, divisions and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

  • Assists faculty with an online course with lecture or discussion.
  • Works with faculty to design, construct, troubleshoot, modify or rebuild online courses.
  • Provides assistance to faculty in the use of a dedicated online instruction computer laboratory. Sets up, maintains, and oversees that all software is up-to-date in the computer laboratory.
  • Provides technical assistance to faculty, troubleshooting and diagnosing problems with the online courses.
  • Assists faculty with the instruction, demonstration, and presentation of learning materials for online instruction.
  • Orients new faculty on the procedures used and technology available to facilitate online learning.
  • Assists faculty in preparation of manuals, handouts, and training/teaching materials.
  • Facilitates and/or conducts ‘in-person’ learning management system training sessions.
  • Works with students individually to enhance their learning. Provides direct assistance in the use of equipment and materials needed for instruction.
  • Assists students with technical difficulties regarding online instruction.
  • Provides assistance to students regarding various aspects of online courses.
  • Responds to student questions and provides information regarding resources available to online students.
  • Ensures compliance with policies, procedures, and priorities related to use of online instruction software and equipment.
  • Recommends design and implementation of changes to training programs, materials, and new technologies to enhance understanding by participants with varying learning styles.
  • Participates in developing and modifying of system user guides and manuals. Develops and maintains end-user/participant materials including informational (how-to) presentations, tip sheets, FAQs, online modules, interactive courses, and videos.
  • Maintains current knowledge of advances in training and development, adult learning, and instructional technology. Evaluates and recommends multimedia and computer equipment and software to support training.
  • Supports training activities by writing and/or maintaining instructional/training materials, helpful tips, and communications to and from vendors.
  • Evaluates and revamps training materials as appropriate to meet changing technology and user needs.
  • Performs other related duties as assigned that support the objective of the position.
  • Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.
  • Qualifications and Physical Demands

    Knowledge and Skills

    • The position requires in-depth knowledge of one or more lower-division majors or languages.
    • Requires awareness of the difficulties students may have with learning respect to the grasp of course content, learning styles, adaptive technologies, computer-aided and on-line support.
    • Requires working knowledge of tutorial and instructional techniques.
    • Requires a well-developed knowledge of computer-aided instructional techniques and general purpose learning applications.
    • Requires working knowledge of computer operating systems used by the college.
    • Requires knowledge of and skill at using the web-based access and conducting research.
    • Requires skill at writing examples and problems to help students learn the subject matter.
    • Requires knowledge of and skill in using proper English grammar, vocabulary, syntax, spelling and punctuation.
    • Requires sufficient human relations skill to convey technical concepts to others and to facilitate a small group learning process.
    • Requires a basic knowledge of standard and common office clerical practices.

     

    Abilities

    • Requires the ability to perform the essential responsibilities and functions of the position.
    • Requires the ability to give general instruction support, providing tutoring and assistance in assigned subject matter for adult students of diverse backgrounds, abilities and skill levels.
    • Requires the ability to make demonstrations to small groups.
    • Requires the ability to relate positively to students in a teaching/learning environment, develop and maintain effective working relationships, and recognize the difficulties students may have in comprehending the subject matter.
    • Requires the ability to support and supplement instructors’ specific curriculum and assignments at the level being taught.
    • Requires the ability to administer tests.
    • Requires the ability to listen actively and effectively, identify and solve problems, facilitate learning for students, and build student confidence in the subject matter.
    • Requires the ability to convey concepts both orally and in writing, speak in an engaging, clear, and concise manner, and follow standing instructions.
    • Requires the ability to oversee and mentor student-tutors and perform general clerical tasks.
    • Requires the ability to operate and maintain computer-aided learning equipment and utilize software applications that are dedicated to the subject matter.

     

    Physical Abilities

  • The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
  • Essential functions will vary by position.
  • As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.
  •  

    Education and Experience

    The position requires an Associate’s degree in the academic major being supported. Two years of tutoring or instructional lab experience which may be concurrent with education, or 12 credit hours of upper division credit hours in the major. Or, any combination of education and experience which would provide the required equivalent qualifications for the position. A Bachelor’s degree is preferred and may substitute for experience.

     

    Licenses and Certificates

    May require a valid driver license.

     

    Working Conditions

    Work is performed indoors where minimal safety considerations exist.

    Conditions of Employment

    This is a full-time classified, 40 hour per week, 12-month per year position. The normal hours of work are Monday through Friday, 8:00am – 5:00pm. The effective date of employment will be arranged with the supervisor.

    • Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
    • The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
    • The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

     

    Pay Philosophy 

    Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality.  In general, it is the policy of the District to place new employees at the first step of the salary grade.  All movement on the salary schedule will occur July 1 of each year for all classified employees.

    Application Requirements
    The deadline to apply is October 25th, 2022 Application materials must be electronically submitted online at http://www.cccd.edu/employment to be considered for employment.

     

    Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable). 

     

    A complete application packet includes:

  • A complete Coast Community College District Online Employment Application.
  • Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put “see resume” or “N/A”, or leave blank).
  • A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications.
  • A Current Resume of professional and educational background and experience.
  •        
      Submit an application online at:  http://www.cccd.edu/employment  
      Coast Community College District – Human Resources
      1370 Adams Avenue, Costa Mesa, CA 92626

     

    Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716.

    Additional Information

    Selection Procedure

    • All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
    • Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
    • Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
    • During interviews the search committee will rate the candidate’s responses to the interview questions, and any additional testing exercises such as a demonstration/presentation, writing exercises and/or hands-on practical. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
    • The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
    • The hiring manager, in collaboration with the selection committee, will make the final recommendation for employment to the Board of Trustees.
    • The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
    • Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College’s recommendation for employment.
    • The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.


    The SELECTED CANDIDATE is required to complete the following prior to employment:

    • Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
    • Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to the first day of employment).
    • Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
    • Participate in a new hire onboarding appointment with an Employment Services Representative.


    Coast Community College District is an Equal Opportunity Employer
    The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are
     committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.
      
    The Coast Community College District is a multi-college district that includes 
    Coastline, Community College,  Golden West College ,  and  Orange Coast College .  The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services. 

     

    Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population. 

    Coast Community College District Title IX:

    https://prod.cccd.edu/employees/hr/title9/index.html
     
    This direct link 2022 Coast Community College District Annual Security and Fire Safety Report   (Download PDF reader) is the 2022 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018 – 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices.  Please contact any of the Campus Safety Offices for any questions regarding the report. 

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