Inside Sales Representative – Quill (Primarily Virtual) in Lower Sackville, Nova Scotia


Primarily virtual role, with the ability to work in the office if preferred. A suitable home environment required to work virtually. First two weeks of training are in person in the office, and occasional in office days required for vendor shows/training/meetings.

At Quill – A Staples Company, we look for people who want to be part of a team that values diversity and inclusion, as well people who enjoy fun and showing up to deliver for our customers. If you think you can see yourself WINNING TOGETHER and joining a team with an average of 8 years of tenure, then check out our company values and the job description below.

Company Values are at Our Core

Our Core Values are a way of life at Quill. Do our values speak to you?

  • Put the customer first. Always.

  • Work Together. Be Inclusive.

  • Stay Curious. Be Your Best.

Why Quill

  • Unlimited earning potential – Competitive base salary and uncapped commissions

  • 10 paid sick/personal days (prorated based on start date), 3 unpaid personal days (prorated for start date in calendar year), and 2 weeks paid vacation

  • Incredible opportunity for career advancement

  • Comprehensive benefits package

  • Work-life balance – no evenings or weekends

As an Inside Sales Representative, you’ll collaborate with purchasers and decision makers to grow customers share of wallet and show the value of Quill as a sole source for supplies. We’ll teach you everything you need to become a trusted representative for your customers, and you’ll have the sales training, mentoring and coaching to be successful. You’ll also have the tools and resources you need to connect with your customers and to build your pipeline.

What you’ll be doing:

  • Make daily calls to Quill customers who have not placed an order in 4+ months

  • Leverage order history, specialized customer offers and the value of Quill to place an order and/or membership upgrade to reactivate the customer to meet monthly quotas and key metrics

  • Collaborate with sales specialists and support partners to drive revenue beyond traditional office supplies, including furniture, technology, large value quote and print/promo opportunities

  • Maintain accurate and up-to-date records in CRM, including activity logs and pipeline

  • Seek ways to constantly improve, absorb and apply manager and peer led coaching

  • Make a highly positive impact on culture and team – work well others, share learnings, build trust and lead by example

What you bring to the table

  • Ability to demonstrate resiliency and handle rejection well

  • You’re enthusiastic, initiative-taking with a willingness to share and positively impact the team

  • You’re not afraid to ask questions and view challenges as opportunities

  • You put the customer first, always

  • You have natural curiosity and a desire to learn, grow and develop sales skillset

  • Strong customer communication presence

  • Outstanding attendance

Qualifications :

Basic Qualifications:

  • 6 months of work experience or equivalent education

  • Ability to work onsite in Halifax for in person training during the first two weeks, and periodically as business needs require

  • Able to work an 8 hour shift between 9 AM – 6:30 PM

Preferred Qualifications:

  • 1-2 years’ experience in a sales environment

  • Experience working or interacting with people – community involvement, student clubs/organizations, sports and/or internships

Interested in joining the team? Check out our perks and benefits !

Staples Professional is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

To help us track our recruitment effort, please indicate in your cover/motivation letter where ( you saw this job posting.