Information Technology Support Specialist in University Park, Pennsylvania

Reference #: REQ_0000000193
APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:
Are you a student looking for a part-time, paid work opportunity in Information Technology? Do you have an interest in the arts? The College of Arts and Architecture is seeking several talented and highly motivated students to join our information technology department, Arts Information Technology.

Selected Candidates Will:
Assist in maintaining specialized computer and printing studios across the college, including the Stuckeman School of Architecture, Landscape Architecture and Graphic Design, School of Visual Arts, School of Theater, and the School of Music
Candidates will also help to resolve day to day technical customer support issues
As an Art Information Technology team member, you will collaborate with colleagues to expand your expertise by working on tech-related projects and gain hands-on technology experience
Candidates must be comfortable working in a team environment, have great interpersonal skills, and a positive attitude
They must be able to develop clear written documentation and communicate effectively, with an emphasis on customer service
Preferred experience includes Windows OS, Mac OS, MS Office 365, and computer hardware
Candidates should exhibit the ability to diagnose and resolve problems
Troubleshooting computer hardware and software skills are a plus

These part-time positions beginning immediately. Standard hours for the position will be Monday-Friday 8:00 a.m.-5:00 p.m., with the possibility of evening and weekend work.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

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Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.