Information Technology (IT) Manager

Title:

Information Technology (IT) Manager

• Under general direction, is accountable for the performance and results of a related discipline or sub-group within a function. Manages the delivery of functional objectives by providing leadership and direction to team members. Participates in the development of functional strategy and may be responsible for global processes and procedures. Skills required for this job are typically acquired through the completion of an undergraduate degree and 9+ years of experience.
• Job Posting Description

  Who We Are

  KBR Government Solutions delivers full life cycle professional and technical solutions that improve operational readiness and drive innovation. Our solutions help ensure mission success on land, air, sea, space and cyberspace for the Department of Defense, Intelligence Community (IC), NASA and other federal agencies. KBR’s areas of expertise include engineering, logistics, operations, science, program management, mission IT and cybersecurity.  KBR strives to create a safer, more secure and sustainable world by bringing together the best and brightest to deliver technologies and solutions that help our customers accomplish their most critical missions and objectives.

  The Mission Ahead

  This role is with KBR’s Government Solutions U.S. division.  At KBR Government Solutions, we don’t just envision a world that’s safer, more secure, and sustainable – we create it. Our legacy of delivering advanced full life cycle professional and technical solutions is matched only by our commitment to operational readiness and innovation. As stewards of critical missions for the Department of Defense, Intelligence Community, NASA, and other key federal entities, we excel in engineering, logistics, operations, science, program management, mission IT, and cybersecurity. United in our quest for excellence, KBR stands at the vanguard, ready to transform possibilities into impactful realities for a better tomorrow.

  Who You Are

  As a highly motivated Information Technology Manager, you will lead a dynamic team in orchestrating the seamless flow of information across the organization. In this pivotal role, you will be responsible for designing, implementing, maintaining, and optimizing robust information management and telecommunication systems that underpin critical decision-making processes. The ideal candidate possesses a deep understanding of data governance, integration, and security, and is adept at aligning technological solutions with organizational objectives.

  Operations run 24×7 therefore your responsibilities extend beyond traditional boundaries to ensure continuous availability of critical systems and the facilities’ infrastructure while maintaining exceptional appearance and first-class maintenance of facilities to provide outstanding customer service to high-level dignitaries and senior executive stakeholders.

  An adept leader, you’re no stranger to navigating large-scale projects with finesse. Your expertise in resource management, strategic planning, and process improvement is surpassed only by your commitment to balancing stakeholder expectations with concrete business outcomes. Your eye for compliance and your strategic mindset ensures that each contractual requirement is not just met but exceeded. As a navigator of complexity, you are prepared to architect the integration of project data, optimize resource allocation, and achieve operational excellence across the board.

  This role will be located in Alice Springs, Australia at a 4,400-acre facility with approximately 687,000 square feet of mission and support space.  The Information Technology Manager will be expected to travel between our facilities in Alice Springs and the local area.  This position is expected to be onsite 100%.

  What You’ll Do

  As the Information Technology Manager, you will:

  • Support the day-to-day operations and maintenance functions for the facility-related infrastructure networks and recommend efficient Tier 1 solutions by performing preventive maintenance, troubleshooting and diagnostic failures and restoring failed operational capabilities within a specified amount of time, ensuring sustainment of mission operations
  • Responsible for the procurement, installation, maintenance, and repair and documentation for telecommunications cabling infrastructure and network conveyance
  • Oversee the telecommunications infrastructure including the project management of ISP and OSP projects, design engineering, integration, testing, installation, operations and maintenance of communication distribution system, recapitalization, and upgrade capabilities
  • Oversee and provide all necessary experienced labor and supervision to manage, maintain, operate, design, engineer, test, inspect, and repair both the inside and outside plant telecommunication infrastructure
  • Operate an IT Help Desk that operates daily, Monday through Friday
  • Provide Information system and business applications support to include hardware, software, and infrastructure support to include maintenance, repair, and replacement of component parts and network connections
  • Perform unclassified network systems administration and maintenance that require access to the site cable architecture
  • Supply all materials and labor for IT infrastructure modifications and new installations, to include conduits, wire-mold, cabling and fiber
  • Operate, inspect, test, maintain, update, and repair the Facility Control System, Power Control Monitoring System and, Building Monitoring System as well as the Supervisory Control and Data Acquisition (SCADA) system
  • Support transition activities on all IT systems as required
  • Experience working in 24×7 mission critical environments such as data centers, where continuous availability of facility infrastructure is essential and of the highest priority
  • Shall update/maintain existing CAD files for all facilities, space planning, and telecommunication drawing and capacities
  • Develop and maintain an IT plan as part of the Program Management Plan (PMP) that is focused on business and enterprise systems and information management
  • Support the facilities, logistics, security, and telecommunications infrastructures by providing the IT and Communication systems design, implementation, cyber security, testing, Operations and Maintenance (O&M), software upgrades and recapitalization of hardware
  • Implement enterprise solutions for Enterprise Resource Planning Tool (ERPT) support as needed
  • Responsible for the preparation of documents and coordination for the Authorization and Assessment (A&A) process, currently Intelligence Community Directive 503 (ICD 503)
  • Familiar with navigating NRO Risk Management Framework (RMF), as part of the A&A responsibilities
  • Develop a Configuration Management (CM) Plan
  • Develop a System Development Plan
  • Experience with NRO Corporate IT Procurement (CIP) process and system
  • Ensure qualified personnel are ready and able to perform O&M on the various facilities and communication systems
  • Ensure skilled and experienced systems engineers, and database administrators for each system are available and able
  • Responsible for collecting and overseeing customer requirements, design and engineering, cyber security, test and integration, and implementation of the system
  • Integrate and coordinate with other government and industry partners to implement new enterprise solutions and performed related O&M

  Qualifications:

  • Must be a US Citizen and possess an active TS/SCI U.S. Security Clearance with an adjudicated CI polygraph
  • A bachelor’s degree in information technology, computer science, or information systems management, or equivalent experience
  • Must be a certified IT professional with an International Information System Security Certification Consortium (ISC)2 Certified Information Systems Security Professional (CISSP) certification
  • A minimum of five (15 or more) years of experience managing similar projects of size, scope and complexity through the planning, execution, and monitoring stages, preferably with NRO experience to adequately understand mission needs across the enterprise
  • Minimum of two (2) consecutive years of supervisory experience in IT management
  • Experience with SCADA Networks
  • Documented experience in IC IT systems including implementing INFOSEC policies and procedures
  • Experience providing high-quality customer service
  • Demonstrated experience in help desk activities, recapitalization, networks, development of systems security plans, and protected communication technologies
  • Currently holds applicable 8570 certifications and Security+
  • Experience in hardware integration, software integration, cloud services, and formation of telecommunication networks
  • Ability to enhance alignment of development and integration with end-user and mission needs
  • Proficient in shaping and steering architecture, driving the implementation of cutting-edge technology solutions at the forefront of innovation
  • Experience with using and administration of a ticketing, service desk, or tracking tool (such as ServiceNow, Jira Service Desk, etc)
  • Ability to maximize technical, performance, and operational efficiencies and minimize lifecycle costs
  • Ability to maximize services and capabilities, provisioned as a service
  • Ability to enhance and enable interoperability across the enterprise
  • Ability to work in fast paced environment with excellent oral and written communication skills
  • Strong understanding of data governance principles, policies, and best practices

INCLUSION AND DIVERSITY AT KBR

At KBR, we are passionate about our people, sustainability, and our Zero Harm culture.

These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient, and safer.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.