Information Management Assistant

VACANCY NOTICE

Open to Internal and External candidates

Vacancy Notice Number: VN QA 2024 15

Position Title: Information Management Assistant

Duty Station: Doha, Qatar

Classification: G5

Number of Positions: 1

Type of Appointment : Fixed term, One year with the possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 11 April 2024

Context:

Under the overall supervision of the Head of Resources Management Unit and the direct supervision of the ICT Officer; the incumbent will assist in the design, development, deployment and maintenance of information systems, software applications and solutions to meet the organization’s business needs and objectives.

RESPONSIBILITIES

• Participate in the assessment and coordination with the team in regard to the definition and specification of requirements.
• Provide support in the specification, design, development, implementation, and maintenance of existing and new applications.
• Train and provide technical support to users to facilitate productive use of the applications.
• Support the configuration, administration, monitoring, maintenance, and security of applications and databases.
• Create, manage, and maintain database objects to be used for applications and reports.
• Implement software development SOPs establishing source control, backup, recovery, and issue tracking using IOM standard tools.
• Assist in the preparation of technical and user documentation, as well as in the production of training materials.
• Respond promptly within accepted timeframes to requests for the support and enhancement of applications facilitating continued operation of said applications.
• Incorporate IOM’s Data Protection Principles and ICT Standard on Software Development into all IT/IS solutions and service delivery.
• Consult with IM manager and other departments as required.
• Undertake duty travel in support of the project.
• Support application Development including:
• Assist in Coding, testing, and debugging computer programs from specification.
• Assist in writing programs and compiling data to test program.
• Assist in the development of program flow charts.
• assisting in writing specification of programs.
• Support application documentation including:
• Creating documentation for developed projects.
• Updating and maintaining application documentation when necessary.
• Drafting of reports.
• Perform such other related duties as may be assigned.

QUALIFICATIONS

EDUCATION

• University degree in Computer Science, Development Communications, Social Science, Social Work, or a related field from an accredited academic institution with minimum three years of relevant professional experience,
• Completed High School degree from an accredited academic institution, with five years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

EXPERIENCE

• Strong understanding of Microsoft Power Platform components, including Power Apps, Power Automate, and Power BI. Encompassing familiarity with Canvas Apps, Model-driven Apps, and Portals.
• Proven experience in designing, developing, and deploying Microsoft Power Apps solutions.
• Proficiency in Microsoft Office 365 applications, particularly SharePoint and Teams.
• Familiarity with the information management systems and their role in Disaster Preparedness and Response is an advantage.
• In-depth knowledge of computer software, hardware, and networks.
• Experience in Microsoft Dataverse for data management and modeling, understanding the nuances of complex relationships, calculated fields, and roll-up fields.
• Work experience in database user administration, e.g. users, roles, privileges, etc.
• Experience in humanitarian work and capacity-building activities with Government, NGOs and INGOs would be a strong advantage.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process. – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
• Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

– behavioural indicators.

• Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
• Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
• Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

– behavioural indicators (applicable only if position is with direct reports)

• Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
• Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
• Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
• Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
• Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes

• Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
• IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
• IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.

Please note.: Only shortlisted candidates will be contacted.