Implementation Specialist, Microsoft Endpoints

Job no: 0057099
Location: Parkville
Role type: Full time; Fixed term for 6 months
Department: Business Services
Salary: UOM 9 – $129,154 – $140,000 p.a. based on skills/experience, plus 17% super (pro rata for part time)

• Work within the Education sector to support staff to deliver teaching outcomes
• Join a supportive team in this challenging role!
• Drive the adoption of new digital workplace technology methods

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.

The function of Digital Workplace Technology sits within the Client Services cluster of Business Services and has a clear work grouping orientation towards strategic growth and transformation domains.

About the Role
As Implementation Specialist, Microsoft Modern Endpoint Management, you will be responsible for driving the implementation and adoption of modern management technologies in relation to Windows Endpoints.

With an initial key focus on Windows Autopilot, you will act as the technical subject matter expert and be hands-on to ensure key outcomes are met in line with core business objectives. You will also drive service transition activities including project transition to operations, release and deployment management, service validation and testing, knowledge management, change and configuration management and support.

Responsibilities include:

• Act as the technical subject matter expert for all products that form Microsoft Endpoint Manager, including but not limited to Endpoint Configuration Manager, Intune, Autopilot
• Design and implement Autopilot as the primary method of device provisioning
• Support of transition from project phase to business as usual
• Implement initiatives that support the Digital Workplace team’s technology roadmap within the Microsoft domains and its interaction with other digital workplace technologies

About You
You will bring a strong breadth of experience having worked within technology services groups across large complex organisations, and have extensive development and implementation experience in the Microsoft Operating Environment.  You will also have excellent interpersonal competencies in the areas of stakeholder management and influence, innovation and continuous improvement, and effectively manage external vendors and outsourced services. Additionally, you also work well in cross functional teams, agile delivery environments and have experience working with Technical Service Owners, Product Owners and Product Managers.

You will also have:

• An awarded post graduate qualification in a relevant discipline with extensive relevant experience and/or an equivalent combination of relevant experience and/or education/training
• A qualification in ITIL and/or previous experience using ITIL at a practical level
• Advanced industry-based certification relevant to the Microsoft technical domain: Microsoft Endpoint Manager (SCCM Intune, Autopilot) Certification
• Extensive experience with Microsoft Endpoint Manager (including SCCM, Intune and Autopilot) to manage Windows devices
• Experience with Azure AD configuration and troubleshooting including Azure AD Connect

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and leave loading
• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience.  Please note that you are not required to provide responses against the selection criteria in the Position Description.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at hr-talent@unimelb.edu.au .

NOTE: Visa sponsorship is NOT available for this role. Only Australia and New Zealand citizens or Permanent residents are eligible to apply.    

Position Description