ICT Technician

Job Description

ICT Technician will have diverse responsibilities, encompassing maintenance, repair tasks, and active participation in the design, and installation of ICT systems and components. This role involves managing the day to day activities of the rapid prototyping and extending support to different fab labs across UNIPOD. Working closely with engineers, supervisors, and technical staff, the technician ensures the seamless operation of the labs, while playing a vital role in contributing to the success of UNIPOD’s research projects and service delivery. 

Duties and Responsibilities

• Implementing standard operating procedures including workshop rules and regulations.
• Supporting and orienting workshop users and enforcing procedures, rules and regulations of the workshop.
• Implementing, enforcing occupational, health and safety systems.
• Perform preventive maintenance, troubleshooting, and repair of ICT systems, including but not limited to power distribution, communication systems, audiovisual equipment, and control systems.
• Conduct inspections and tests to identify faults, malfunctions or potential safety hazards in equipment.
• Install, upgrade, and modify ICT systems according to specifications and applicable codes.
• Assist in the design, fabrication, and installation of ICT prototypes/products and systems.
• Collaborate with innovators and researchers to support research projects by providing technical assistance and expertise.
• Stay updated with industry trends, ICT techniques, and best practices to enhance skills and knowledge.
• Provide professional support to supervisors in organizing and facilitating various training sessions and workshops within the UNIPOD.
• Maintaining inventory of all workshop resources.
• Document work activities, including maintenance records, repair reports, and project progress updates

Required Skills and Experience

Education:

• High School education with relevant Diploma in Information Technology, Computer Systems Engineering or a related field. University Degree in relevant field would be desirable, but it is not a requirement.

Experience:

• 6 years of experience working different software systems and applications or bachelor’s degree with 3 years of relevant working experience is required.

Skills Required: 

• Proficient in reading and interpreting ICT systems.
• Ability to troubleshoot and diagnose faults.
• Skilled in using various tools, instruments, and equipment for testing and repair.
• Strong communication skills to interact effectively with colleagues and stakeholders.
• Proficiency in diagnosing and repairing faults in electronic components and systems. Familiarity with ICT codes, regulations, and safety procedures.
• Solid software development and programming

Language Requirements:         

• Proficiency in written and spoken English and Sesotho.

Working Conditions:      

• The position is based at the University Innovation Pod at the Lerotholi Polytechnic premises. However, work may involve both indoors and outdoors, depending on the project requirements.
• Working hours: Monday-Friday, 08:00 – 17:00
• Occasional evening or weekend work may be required for maintenance, critical system support, training, and mentorship sessions.

Source: https://estm.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/requisitions/job/21543