Human Resources Officer

Action Contre La Faim (ACF)



Grade: P2

Vacancy no.: TEMP/HRD/P/2023/01
Publication date: 3 July 2023
Application deadline (midnight Geneva time): 17 July 2023

Job ID: 10994
Department: HRD
Organization Unit: HR/TALENT
Location: Geneva
Contract type: Temporary mobility assignment

This is a temporary assignment with a duration of five months. The selected candidate will be locally recruited. The ILO may only offer a contract to persons who have a valid residency status in Switzerland or neighbouring France.

The selection process is not subject to the rules and procedures defined in Annex I of the ILO Staff Regulations.

The following are eligible to apply:

– Internal candidates in accordance with paragraphs 31 and 32 of Annex I of the Staff Regulations. The Office will facilitate the temporary re-assignment of a selected internal candidate to this position.

– External candidates.

Staff members with at least five years of continuous service with the Office are encouraged to apply and will be given special consideration at the screening and evaluation stage.

The ILO values diversity among its staff. We welcome applications from qualified women and men, including those with disabilities. If you are unable to complete our online application form due to a disability, please send an email to [email protected].

Applications from qualified candidates from non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- or under-represented in the near future, would be particularly welcome. A list of these countries can be found here:

*Conditions of employment for external candidates: In conformity with existing ILO practice, the appointment of an external candidate will normally be made at the first step of this grade.


The position is located in the Capability and Performance Unit of the Talent Management Branch (HR/TALENT) within the Human Resources Development Department (HRD). The Department is the central authority on human resource matters in the ILO. HRD seeks to align the Office’s human resources capacity with the strategic objectives of the Organization to ensure that it can carry out its mission effectively.

The HR/TALENT Branch is responsible for the recruitment, selection, mobility and retention of staff; the provision of services related to organizational design and job classification; staff development, training and performance management; and the development of policy work within its areas of expertise.

The Capability and Performance Unit is responsible for the implementation of the Office’s capability and performance strategy, including management of the performance management framework, centralized leadership and capability-development activities and assuring a career development path through learning activities for ILO staff. The Capability and Performance Unit includes two Senior Human Resources Officers who manage activities of performance management and staff development, based on responsibilities assigned. This Human Resources Officer temporary position will play a crucial role in providing assistance in the delivery of centralized staff development activities, including in the area of leadership and the new methods of working as well as other critical areas as identified in the ILO “Human Resources Strategy for 2022–25: Diversity, accountability and respect”.

The position will report to the Coordinator of the Capability & Performance Unit.

Specific Duties

  • Assist in the delivery and organization of training programs and initiatives that address identified learning needs, utilizing a variety of learning methods and technologies. Liaise with subject matter experts and external service providers to develop and deliver specialized training courses and workshops.
  • Assist in the implementation of talent management programs, including mentoring and coaching initiatives, i.e. draft communications and reports, liaise with participants, stakeholders and service providers at the various stages of the programmes for the effective implementation of training activities.
  • Provide input to online catalogues and activity schedules, prepare nomination lists in coordination with the supervisor and check enrolment processes, utilising the Learning Management module of the ILO’s integrated online Talent Management System
  • Monitor and analyse the feedback gathered on the effectiveness of training programmes and suggest improvements as necessary
  • Provide verbal and written explanations to managers and staff regarding the application of staff development rules, regulations and procedures.
  • Assist senior HR officers in the preparation of papers and reports for meetings of internal and external committees by carrying out research into HR related matters, obtaining background and factual information from inside and outside the Office, and organising and analysing HR and organisational data and statistics using computerised databases.
  • Perform other relevant duties as assigned.

Required qualifications


First-level university degree (Bachelor’s or equivalent) in human resources management, international relations or social science or other relevant field.


At least three years of professional experience in human resources. Demonstrated experience in the field of learning, capability development and performance management. Experience in the development and coordination of executive and/or blended education programmes or managing learning activities at a global level is an advantage.


Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.


Technical competencies

Knowledge of HR principles and concepts. Ability to analyse information, examine and reconcile discrepancies and inconsistencies, research precedents and apply pertinent regulations and policies. Good knowledge of automated information systems. Ability to communicate effectively both orally and in writing. Ability to present the position of the HR department to managers and staff. A high degree of tact, diplomacy and discretion, and proven ability to maintain confidentiality. Objectivity and ability to apply HR rules and regulations in a fair and consistent manner. Ability to work on own initiative as well as a member of a team. Excellent time management skills and the ability to plan and execute assigned duties. Sound knowledge of adult learning. Demonstrated ability to use learning management systems, online meeting tools, and other technologies to create effective formal and informal learning environments and opportunities.

Behavioural competencies

Commitment to continuous learning: Keeps abreast of new developments in the area of adult learning, knowledge management and technology-enhanced learning; Teamwork and Collaboration: Good interpersonal skills; ability to establish and maintain effective working relations with colleagues in the organization, implementing partners, consultants and counterparts. Ability to work in a multicultural environment and to demonstrate gender-sensitive and non-discriminatory behaviour and attitudes.
language (English, French, Spanish) of the Organization and a working knowledge of a second working language of the Organization.

Recruitment process

Please note that all candidates must complete an on-line application form. To apply, please visit ILO People and open the ILO Jobs module from the home page menu. The system provides instructions for online application procedures.

Evaluation (which may include one or several written tests) and the interviews will tentatively take place during the week following the application deadline. Candidates are requested to ensure their availability should they be short listed for further consideration.

Depending on the location and availability of candidates, assessors and interview panel members, the ILO may use communication technologies such as Skype, Video or teleconference, e-mail, etc for the assessment and evaluation of candidates at the different stages of the recruitment process, including assessment centres, technical tests or interviews.

Fraud warning

The ILO does not charge any fee at any stage of the recruitment process whether at the application, interview, processing or training stage. Messages originating from a non ILO e-mail account – – should be disregarded. In addition, the ILO does not require or need to know any information relating to the bank account details of applicants.


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