Human Resources Coordinator

Job Overview:

The Human Resources Coordinator is responsible for smooth and effective recruitment, onboarding and general HR duties for the San Diego, El Cajon and Los Angeles offices. This position will be present in the San Diego office two days per week, in the El Cajon office two days per week, and remotely (with some limited travel to) for the Los Angeles office one day per week.

Major Responsibilities:

Human Resources Administration

• Serve as an internal resource for recruitment efforts for all offices.
• Provide administrative recruitment support to all offices, including completing recruitment forms, tracking time to post and time to fill positions.
• Collaborate with hiring managers to develop job description for new roles. Use internal resources to ensure job descriptions are in alignment with salary levels and titling practices.
• Lead recruitment for any Level 9 positions in Cornerstone (recruitment system).
• Screen candidates and/or serve as a neutral interviewer on request, particularly for local hires (level 9); Assist HR manager and HQ recruitment team handling other bands.
• Collaborate with IRC Headquarters’ Recruiters and hiring managers during the recruitment process by providing any recruitment insight and keeping track of the status of each open position.
• Coordinate with HR Manager and IRC Headquarters’ recruiter on job offers and with hiring managers on first day scheduling details.
• Send welcome emails and first day logistics emails to new hires prior to start date, advise Operations Team of upcoming new hires, and handle I-9 verifications within the required timeframe.
• Conduct new hire orientations and onboarding for San Diego and El Cajon offices, assist with Los Angeles onboarding as requested. Provide all necessary IRC policies and trainings for new hires to review and complete.
• Create staff badges and keep an updated phone list with staff pictures.
• Complete employee change forms and connect with IRC Human Resources to ensure changes have been processed.
• Conduct exit interviews for the offices.
• Raise employee concerns or issues to the HR Manager and connect staff with appropriate HR-related training and other support resources. Handle these sensitivities, along with any employee information, confidentially.
• Coordinate and set up for team events or any office visitors.
• Assist with providing coverage to San Diego and El Cajon front desks, as needed, in the absence of the Operations Team.
• Serve on San Diego’s Diversity, Equality and Inclusion (DEI) Assembly.
• Follow all IRC polices and practices and model IRC’s code of conduct.
• Other duties as assigned.

Recruitment, Training, and Management of Interpreters

• Supervisor 25+ occasional interpreters.
• Recruit, assess, hire, orient, and train bilingual speakers as interpreters.
• Conduct ongoing coaching, training and assessment of interpreters focused on ethics, accuracy, impartiality, professionalism, and other topics.
• Ensure that interpreters adhere to national standards of interpreter ethics.
• Assign and assist IRC staff with scheduling interpretation appointments, taking into consideration interpreters’ availability, training, experience, past performance, and familiarity with clients’ needs.
• Reconcile interpreter assignments by ensuring timesheets are completed timely and accurately.
• Prepare reports as needed.
• Other duties as assigned.

Job Requirements:

Education: Bachelor’s degree or equivalent directly related experience required.

Work Experience: Minimum 3 years of related professional experience.

Demonstrated Skills and Competencies:

• Highly organized self-starter with demonstrated problem-solving and follow-through ability, and proven success in managing multiple and diverse priorities under pressure.
• Strong analytic problem-solving skills with attention to detail.
• Excellent verbal and written communication skills as well as an overall ability to be clear and concise in all communications.
• Strong organizational and time-management skills; proven ability to prioritize and deliver on time in a demanding, fast-paced environment.
• Ability to work both independently and in a dynamic, cross-functional global team structure.
• Highly proficient in Microsoft Office suite.
• Demonstrated ability to work effectively with partners at all levels.
• Ability to manage and work through change in a proactive and positive manner.
• Access to a reliable vehicle to travel throughout the service delivery area with a valid driver’s license and current insurance required.
• Ability to work some evenings and weekends as needed.

Language Skills: Proficiency in English required.

Preferred experience & skills: Prior recruitment or HR experience preferred.

Working Environment:

• Standard, professional office environment four days per week and 1 remote day per week, unless business needs change.
• Office working environment is subject to change based on organization/business need.
• May require occasional weekend and/or evening work.
• Occasional travel to Los Angeles office.
• Offices hours are Monday-Friday, 8:30am-5pm.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.