HIGHER EDUCATION ADMINISTRATIVE ASSISTANT II

KNOWLEDGE, SKILLS AND CAPACITIES:

The ability to integrate information from one type of application package to another; the ability to effectively communicate information to all interested parties within a higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with spreadsheets, databases, word processing and other computer software; the ability to effectively prioritize work and consistently meet deadlines; the ability to establish and maintain effective working relationships with superiors, the college/university departments, and other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and statistical reports; and related capacities and abilities.

EDUCATION AND EXPERIENCE:

EDUCATION: Such as may have been gained through: graduation from a senior high school supplemented with courses in computer information systems; and

EXPERIENCE: Such as may have been gained through: employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software systems with common business applications, word processing, spreadsheets, and other contemporary office software;
OR, any combination of education and experience that shall be substantially equivalent to the above education and experience.