Help Center Counselor

Stanford University

School/Unit Description:  Stanford University is one of the world’s premier academic and research institutions, devoting tremendous intellectual and physical resources toward the betterment of humanity. As a major Silicon Valley employer, Stanford seeks people committed to excellence and to improving our world. In turn, the university is committed to supporting its employees as they develop their careers and enrich their lives. 

The Faculty Staff Help Center, a part of University Human Resources at Stanford University, offers professional and confidential counseling for individuals, couples and families, including bilingual counseling, to address both work and personal issues. The Faculty Staff Help Center also offers workshops, discussion groups, consultation, departmental training and facilitation services for difficult conversations.

Position Summary: As the Help Center Counselor, you will have demonstrated experience in Brief Therapy and working in a clinic setting.    If you are someone who is passionate about working for an internal employee assistance program  and has strong therapeutic skills in Brief Therapy this position will both motivate and challenge you.

Your responsibilities will include:

  • Provide a wide range of professional support counseling services to faculty and staff, as well as family members, at the university, SLAC, and Stanford’s two hospitals. May contribute to the supervision, monitoring, and training of student interns.
  • Provide brief counseling and crisis intervention for individuals, couples, and families addressing a broad range of concerns such as adult relationship issues, job stress, parent-child problems, alcohol and drug abuse, and retirement.
  • Make referrals to appropriate resources and therapists in the community, and follow-up with clients as needed.
  • Provide departmental consultation; consult with faculty, human resource managers, and supervisors regarding workplace behavioral issues and departmental stresses including assessment, referral, conflict resolution, education and facilitation of group discussions.
  • Develop, coordinate, and supervise educational workshops and programs, and facilitate support groups for the Stanford community.
  • Participate in clinical case review and program consultation in collaboration with the director and center staff.
  • Maintain clinical records and case documentation; assist with internal operations and special projects as needed.
  • Provide staff supervision in absence of director; maintain effective communication and response to greater Stanford community.

To be successful in this role, you will bring:

  • A Master’s degree in social work or psychology or related field and five years relevant post-licensure experience.
  • Expertise in clinical skills in evaluation, crisis intervention, and case management.
  • Proven ability to interact with diverse constituencies.
  • Demonstrated strong communication skills (both verbal and written).
  • Licensed Clinical Social Worker, Marriage and Family Therapy license, or PhD psychotherapy licensure for California.
  • Licensed Psychologist commensurate with intern licensing needs.
  • Ability to constantly sit; occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, use a computer, use a telephone; rarely climb (ladders, scaffolds, or other), grasp forcefully, sort/file paperwork or parts, kneel/crawl.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks  empower you with:

  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law

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