General Manager – Product Group at Togetherwork

General Manager – Product Group

Overview:

We are looking for an experienced General Manager – Product Group Leader to lead a key business unit in a dynamic, high-growth environment. As a Product Group Leader, you will oversee multiple multi-million-dollar product lines within a matrixed software company, with full P&L responsibility. These product lines collectively generate $50MM in revenue, and your role will focus on driving both revenue growth and managing expenses.

The ideal candidate will have a proven track record of managing product groups in high-growth SaaS environments, demonstrating a private equity mentality by prioritizing operational efficiency, profitability, and long-term value creation. This role offers the opportunity to make a significant impact, and stability and progression in previous roles are essential for success.

Responsibilities

• Manage the product(s) to hit top-line goals (i.e., revenue) as well as profit and expense targets.
• Monitor non-financial KPIs (e.g., churn, MQLs / SQLs, etc.) and manage to those KPIs to ensure the long-term growth and success of the product line.
• Lead a matrix product organization of roughly 100 people, with 5 direct reports. The various functions (e.g., sales, marketing, ops, etc.) will report to functional leaders with a dotted line to you. Regardless of the reporting relationship, you will need to ensure the team members work in unison to deliver against the product goals.
• Work with the cross-functional team and the executive team to set the big initiatives (AKA the big rocks) for the coming year, the financial goals, and the core non-financial KPIs and targets for each product line and communicate those goals throughout the organization. As the year progresses, hold the team accountable to those financial goals and KPIs.
• Work closely with the product management team in analyzing the market, market size, competitor strengths and weaknesses, key customer / prospect pain points, etc. and develop long-term product strategies that include positioning versus the competition, 3-5 year product roadmaps, pricing strategies, and go-to-market plans.
• Build a successful performance-driven culture in your product lines within the structure of Togetherwork
• Work with your team, the CPO and key functional execs (e.g., CRO, CFO, CEO, VP of Corp Dev, etc.) to evaluate product additions and major product changes including recommending potential acquisitions and investment cases for new products and programs

Requirements

Business Operations Leadership (SaaS and PE Experience)

• 15+ years of experience in business operations, specifically within SaaS and private equity-backed companies.
• Expertise in managing business operations, with a strong understanding of the unique dynamics of both SaaS models and private equity-backed environments.

 Strategic Leadership and Change Management

• 7+ years in progressive leadership roles, including driving transformational initiatives, managing change, and implementing operational improvements.
• Ability to lead cross-functional teams through change in fast-paced, high-growth environments while pushing for measurable outcomes.

Financial Acumen and P&L Management

• Proven success in managing P&Ls with revenues of $50-100MM+, ensuring financial targets are met or exceeded.
• Strong experience in data-driven decision-making using financial and operational KPIs to drive performance.

Relationship Building with SMB and Mid-Market Enterprises

• Significant experience building and managing relationships with SMB and Mid-Market Enterprises, especially those with deep technical/product needs.
• Proven ability to understand customer needs, capture feedback, and provide solutions that align with market demands.

Product Strategy and Market Insight

• Strategic product mindset with experience in gathering market and customer feedback to guide product strategy and development.
• Ability to understand market trends and anticipate future product opportunities, influencing roadmap decisions based on customer and prospect input.

Cross-Functional Leadership in Matrix Organizations

• Extensive experience leading cross-functional teams (e.g., marketing, engineering, customer support) in a matrix organization.
• Ability to collaborate with functional leaders to set strategies, hold employees accountable, and drive execution across diverse teams.

KPI-Driven Focus

• Experience in setting and managing KPIs, ensuring the company stays on track toward strategic goals while overcoming obstacles as they arise.
• Strong ability to balance financial and operational KPIs, using data to inform strategic decisions.

Growth and Scalability

• Proven experience in high-growth environments, successfully managing rapid scale and change.
• Demonstrated ability to grow revenues organically (through internal operations and efficiency) and inorganically (through acquisitions or mergers).

Mergers, Acquisitions, and Team Integration

• Experience with mergers, acquisitions, or integrating teams is a plus, particularly in ensuring operational efficiency post-integration.

Payments Experience (Bonus)

• Payments industry experience is a plus, offering additional insight into handling payment-related operations, especially in tech-driven or SaaS-focused businesses.

Excited about this role but don’t meet every single requirement?  Studies have shown that women and other marginalized groups are less likely to apply to jobs unless they meet every single qualification.  At Togetherwork we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity: Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Salary Range Disclosure

The base range represents the low and high end of the Togetherwork salary range for this position. Actual salaries will vary and may be above or below the range based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Togetherwork’s total compensation package for employees. Other rewards may include discretionary bonuses, long term incentives, a flexible paid vacation/personal time policy, 6 weeks paid parental leave and more.

Salary Range

US Remote: $175,000- $250,000 USD per year + bonus

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations including associations, camps, unions, fraternities & sororities, gyms, dance studios, religious congregations, pet services, and more.

Our mission-critical tools help our customers manage and grow their communities, and enhance the depth and breadth of their member engagement. Our team is united in its desire to help our clients better serve and empower their communities.