Job title:
General Manager- Embassy Suites Baton Rouge, LA
Company
Blue Sky Hospitality
Job description
Job Title: General Manager
Location: Embassy Suites Baton Rouge, LouisianaJob Summary:
We are seeking a dynamic and experienced General Manager (GM) for the Embassy Suites Baton Rouge, Louisiana. As the GM, you will lead and inspire a team, ensuring the hotel operates at its highest level of excellence, delivering top-notch guest satisfaction, driving financial success, and maintaining brand standards. This position offers a unique opportunity to shape the guest experience, oversee a diverse team, and contribute to the hotel’s long-term success. The ideal candidate will have exceptional leadership skills, a deep understanding of hotel operations, and a passion for delivering an outstanding experience to both guests and associates.Key Responsibilities:Leadership & Team Development:
- Oversee all hotel operations including front office, housekeeping, food & beverage, sales, and maintenance.
- Foster a guest-first culture, ensuring the highest levels of service and satisfaction.
- Recruit, train, and mentor a high-performing team, promoting a collaborative, motivated environment.
- Drive performance through effective leadership, clear communication, and performance management.
- Build a culture of accountability, creativity, and innovation across all departments.
Financial Management:
- Develop and manage the hotel’s financial performance, including budgeting, revenue forecasting, and capital expenditure planning.
- Monitor profit and loss reports, ensuring profitability and cost control through effective decision-making.
- Implement revenue management strategies to maximize room rates, occupancy, and overall profitability.
- Optimize operational efficiency while maintaining a balance of cost-effective solutions and exceptional service quality.
Guest Experience & Brand Excellence:
- Ensure consistent adherence to Embassy Suites brand standards while elevating guest experiences.
- Lead efforts to improve guest satisfaction scores, ensuring a memorable experience for every visitor.
- Actively engage with guests to gather feedback and make real-time improvements.
- Lead initiatives for guest loyalty programs and personalized guest recognition strategies.
Sales & Marketing:
- Collaborate with the sales and marketing teams to develop and execute strategies for growing market share, increasing occupancy, and expanding revenue across all segments (business, leisure, group, etc.).
- Represent the hotel in the local community, establishing strong relationships with key partners, businesses, and stakeholders.
- Leverage community relationships and marketing tactics to enhance the hotel’s visibility and reputation.
Operational Excellence:
- Ensure smooth coordination of hotel operations for maximum efficiency and guest satisfaction.
- Ensure compliance with health and safety standards, environmental sustainability initiatives, and local regulations.
- Identify opportunities to streamline processes, improve productivity, and reduce costs without compromising service quality.
Community Engagement & Public Relations:
- Build and maintain strong relationships within the Baton Rouge community, positioning the hotel as a preferred destination for locals and visitors alike.
- Participate in local events, organizations, and community activities to increase the hotel’s presence and reputation.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field, or equivalent experience.
- Minimum of 7-10 years of progressive hotel management experience, with at least 5 years in a senior leadership role at a full-service, luxury, or boutique hotel.
- Demonstrated success in managing hotel operations, improving guest satisfaction, and driving financial results.
- Strong understanding of financial management, budgeting, and revenue forecasting.
- Exceptional leadership, communication, and interpersonal skills.
- Experience in the Baton Rouge area or similar market preferred.
- Ability to manage multiple priorities, work under pressure, and adapt to a fast-paced environment.
Why Join Us?
- Competitive Salary & Bonus Potential: Your hard work and results are rewarded.
- Comprehensive Benefits Package: Includes health, dental, and vision insurance to keep you and your family healthy.
- 401(k) Plan: Save for your future with company matching.
- Paid Time Off & Hotel Discounts: Enjoy a great work-life balance and special perks on stays at Embassy Suites properties.
- Career Growth Opportunities: The Embassy Suites brand offers fantastic opportunities for advancement in a growing, dynamic company.
If you’re a seasoned leader with a passion for hospitality and a proven track record of success, we’d love to meet you! Apply today to be part of a premier hotel brand in Baton Rouge.
Expected salary
Location
Baton Rouge, LA
Job date
Tue, 07 Jan 2025 23:40:09 GMT
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