Full Time Legal Intake Client Support

Job title:

Full Time Legal Intake Client Support

Company

Legal Intake Professionals

Job description

Immediately hiring Legal Intake Client Support in our North Richland Hills location!At Legal Intake Professionals, our customer support agents are dedicated professionals who excel at customer service and enjoy helping others. In this crucial role, you are on the front lines, responding to a high volume of phone inquiries and addressing each with care, detail, and more importantly-empathy! Can you provide superior customer service and a positive experience to callers and clients in a fast-paced environment? If so, this job is for you!Customer service experience is a plus but not required.This is an in-office position.Your job will be receiving incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients.To be successful in this role, you must have:

• Good verbal and written communication skills, specifically: spelling, grammar, and diction
• A professional phone voice that shows customer care and concern
• Active-listening skills to ensure client information is gathered correctly and fully
• The ability to ask appropriate questions
• The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
• Accurate and fast typing skills
• PC/Computer skills in a Microsoft Windows environment
• A flexible schedule, including nights, weekends, and holidays
• A High School Diploma or GED, and must be 18 years of age

Our benefits for Full Time Employees include:

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

Compensation:

• English: $17/Hour
• Bilingual (Spanish/English): $19 / Hour

Shifts Offered:

• Full Time – 40 hours

• 11AM-8PM with Sun/Wed Off
• 12PM-9PM with Sun/Thur Off
• You must be available to work a Saturday OR Sunday each week
• You must be very punctual with great attendance.

Training will last approximately three weeks, Monday-Friday 8:00am-5:00pm. Once you have successfully completed training, you will move to your new set schedule.Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Don’t miss out on this opportunity – Apply Today!Job Posted by ApplicantPro

Expected salary

$17 – 19 per hour

Location

North Richland Hills, TX

Job date

Mon, 14 Apr 2025 22:18:28 GMT

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