Front of House Supervisor

• Part time (14 hours – Thursday evenings and Weekend openings), continuing
• Exciting opportunity to be front of house at the Chau Chak Wing Museum
• Base Salary $79K + 17% superannuation

About the opportunity

We are excited to present an opportunity for an experienced Front of House Supervisor, to join the Chau Chak Wing Museum team, overseeing the Museum’s FOH operations including security, visitor services and Museum shop. Looking after Thursday evenings and weekend openings, this position oversees a team of front of house staff (Gallery Concierge and Shop Assistants) who are crucial for the day-to-day operations of the Chau Chak Wing Museum.

The Front of House Supervisor is responsible for setting the tone of visitor/user service throughout the Museum. The position will manage support services for all front of house activities including Museum events, school programs, group tours and museum shop operations.

About you

• demonstrates experience in leading front of house operations for a museum, gallery, or other cultural institution
• outstanding customer service skills
• effective communicator across all stakeholder levels
• experience in facilities management including security, building condition, cleanliness, and emergency procedures.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact the HR Service Centre on +61 2 9351 2000 or Riviera Son, Recruitment Operations by email to [email protected]

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The University reserves the right not to proceed with any appointment.

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Applications Close

Sunday 16 October 2022 11:59 PM