Front Desk Coordinator- Owen Clinic – 119977

UCSD Layoff from Career Appointment: Apply by 11/14/2022 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 11/23/2022. Eligible Special Selection clients should contact their Disability Counselor for assistance.

Under the direction of the Clinic Manager, the Patient Access Representative performs and coordinates general front office duties to include but not limited to reception, co-pay collection, appointment scheduling, as well as referrals and authorizations. Serves as a resource for patients, physicians, staff and ambulatory care service managers. Functions as department liaison between clinical/business operations and administration. Provides administrative support to the Owen Physicians. Other related duties as assigned.

• A minimum of three (3) years of related experience to include one(1) year of front desk/receptionist and scheduling experience in a health care setting.

• Proven experience with insurance and authorization verification.

• Prior cash handling experience.

• Possess demonstrated knowledge of third party payors including federal, state, and private health plans.

• Demonstrated knowledge of medical terminology.

• Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone.

• Have excellent communication skills with the ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences.

• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.accountability.

• EPIC.
• HIV/Primary Care experience.
• Bilingual: Spanish/English.
• Experience with referrals.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.

Job offer is contingent on successful engagement in the UC COVID-19 Vaccination program (fully vaccinated with documented proof or approved exception/deferral).

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

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UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

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