Fresh Start Program Coordinator

This competition is open to all applicants however internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates. Please indicate your internal status using the “Advertisement” drop down menu when applying.

This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of 1 year plus 1 day and offers a comprehensive benefits package which can be viewed on our Benefits Overview page .

Location – This role is in-person at North Campus Edmonton.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Dean of Students’ Office

The Dean of Students’ Office supports all students in the pursuit of their academic success. We collaborate with faculties, offices, and services to deliver effective programming and providing leadership on university policies and initiatives for our students. The Learning Strategies Unit within this office provides professional academic strategies instruction to students in all university programs and at all levels. We accomplish this through engagement of industry-best learning strategies, through empathy and understanding of our customer base, and as we adapt to each student’s academic program requirements, inter-sectional identities, and educational and cultural backgrounds. We care about and want to support our students in what they need to be successful.

Position 

Reporting to the Director of Learning Strategies, the Fresh Start Program Coordinator will effectively maintain, develop and deliver a specialized program for students who have been required to withdraw from their program of study. This position is responsible to lead these students in re-establishing satisfactory academic standing for admission/re-admission to the University of Alberta. Major areas of responsibilities include: individual assessment of each student’s learning challenges, development and delivery of ongoing-person/online learning sessions through individual and group interactions, and evaluation and recommendation for readmission. This position works closely with their assigned faculties, the Registrar’s Office and Learning Strategies’ internal administration. This demanding yet very satisfying position (and program) gives students a fresh start to academically succeed at the University of Alberta.

Duties 

• Evaluates and contributes to resolving the students’ learning needs
• In person program/resource development and delivery
• Online program/resource development and delivery (e-class currently)
• Program administration and planning
• Communication and collaboration with faculties, the Registrar’s Office and other administrative and interested parties

Minimum Qualifications

• Undergraduate degree in a related field required, with a minimum two years experience working in a post-secondary academic advising and/or Academic Success Centre position. Equivalent combinations of education and experience will be considered
• Comprehensive knowledge of post-secondary learning and administrative environment at the University of Alberta (or comparable institution(s))
• Knowledge of relevant legislation, the U of A’s policies, procedures, collective agreements
• Strong business acumen to confidently work with multiple stakeholders
• Strong facilitation, negotiation, and problem-solving skills
• Knowledge of program management philosophy and application (and applicable software(s))
• Strong organization, accuracy, and attention to detail
• Exceptional communicator with the ability to influence a broad and diverse range of stakeholders through effective relationships
• Minimum two years instruction and curriculum development experience, preferably at a post-secondary level
• Computer proficiency in relations to electronic records, curriculum development, e-learning technologies including eClass/Moodle or equivalent

Preferred Qualifications

• Experience contributing to and/or executing organizational and unit strategies and measurements of success
• Proficiency with University of Alberta and University of Alberta Hospital policies and procedures
• Ability to work independently and collaboratively and to drive for results
• Strong organizational and analytic skills with attention to details and deadlines
• High tolerance for ambiguity; adaptable to a changing environment

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.