Food Service Director – Higher Education

Job Description

Aramark Canada is recruiting a Food Service Director based in Toronto to oversee college retail food service operations at 4 campus sites in the GTA. Reporting to the District Manager, the Food Service Director develops and directs managers and their activities related to retail and catering operations, including ensuring service excellence, dining experience, safe operations, and fiscal accountability. The Food Service Director will need to ensure compliance with the standards established by Aramark Canada, regulatory agencies, and client. Additionally, the Food Services Director establishes and maintains effective working relationships with other departments to provide an outstanding retail experience for customers. 

Job Responsibilities

• Delivers strong operational performance by executing against Aramark Canada, Client and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal quality and service.
• Ensure execution and review of customer satisfaction programs across multiple platforms to maximize food and service experience.
• Meet all organizational and provincial safety standards for managed locations
• Provides overall direction and manages performance for the Retail Managers, Supervisors and/or front-line staff, ensuring employee development, engagement and compliance with human resource related policies and standards, including conducting applicable rounding
• Develops and implements retail services plan to continuously improve service, quality, and profitability of operations in conjunction with District manager and operations team
• Interacts with Client Management and maintains effective client and customer relations at all levels of client organization, ensuring a regular schedule of meetings and reviews for each location
• Develops operational component forecasts and can explain variances. Responsible for component’s accounting functions

Qualifications

• Requires multi-outlet Retail Food management experience to cover a number of locations that includes retail, proprietary, coffee shops/bistros, etc.
• Bachelor’s Degree or College Diploma or related education would be an asset
• Requires 5+ plus year management experience, to include management of staff, in a large food service operation.
• Advanced food safety qualification is mandatory also requires working knowledge of food safety, sanitation, and general workplace safety standards, knowledge of Health Department requirements a plus.
• Must be proficient with MS Office applications: outlook, excel, power point, word, Teams.

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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