Embassy Suites Downtown is a fast-paced, high-energy workplace, with endless opportunities for advancement. Come join the best team in the Hospitality Industry!
Shifts: First Shift & Second shift-must be available some weekends
Wage: Starting at $16/hour-based on experience
Benefits Include:
Hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
Essential Functions:
Report to work in uniform presented professionally, neat, and clean
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Anticipate and meet the needs and expectations of our guests, then go one step further
Perform property walk-arounds as needed throughout the shift, and address all issues encountered. All trash, used towels, etc. must be picked up. Keep eyes open for any and all safety and security issues.
Report any problems that need to be corrected to the appropriate department or General Manager
Keep a record of all maintenance issues, with up-to-date documentation on what has to be done, as well as what has been done to correct the issues
Oversee daily water checks on swimming pool/spa and filtering system for positive health protection
Control the security of the property by maintaining master keys, and making sure all equipment is functioning properly (i.e. security cameras, door locks, etc.)
Coordinate facility repairs between all staff members (front desk, laundry, kitchen, etc.), as well as ensuring guest requests and comfort are first priority
Maintain copies of items that need to be on file at all times, such as county and state mandated pool and spa records, boiler records and certificates, elevator certificates, etc.
Assist in checking fire protection systems for proper operation and training personnel in their use
Perform painting/touch up painting
Patch and/or repair damaged drywall
Complete minor electrical replacement and repair, some wiring may be involved
Replace and repair plumbing
Assist with lawn mowing, snow removal, grounds cleanliness, etc.
Fix/troubleshoot kitchen equipment, laundry equipment, boiler, and HVAC system according to experience
Respond to guest complaints or issues in a timely manner, and according to Suburban Inns’ and Hilton standards
Complete all tasks noted in Quore
Assist with the property’s on-going preventative maintenance program
Multi-task as necessary. Must be able to jump from one project to the next (prioritize) without neglecting to follow through on the original task
Maintain open lines of communication between all departments within the hotel exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements:
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: Minimum of one-year job-related experience required.
License, Training, and/or Certification Required: Hazcom Training, Lock-Out/Tag-Out (may be completed upon hire), excellent driving record required
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
Uniform: Uniform and name tag provided. Close-toed, non-slip shoes are the responsibility of the Team Member.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position’s supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position’s supervisor
Expected salary
$16 per hour
Location
Grand Rapids, MI
Job date
Fri, 12 Jul 2024 04:41:16 GMT
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