Facility Manager, Babson Skating Center

The Facility Manager provides operational oversight of the physical plant, ice maintenance, equipment/heavy machinery, and ensures all areas are properly maintained to foster a safe working environment. Responsible for supervising, training, and assisting in all aspects of the ice maintenance and ice related matters, including regular and proper maintenance of machinery and associated equipment.

Key Responsibilities:

• Hires, supervises, trains, and evaluates all part-time operations assistants and rink attendants related to ice maintenance and use of equipment, ensuring a standard quality of work is maintained or exceeded by all staff.
• Creates, communicates, and oversees policies and proper use of machinery and ice-related equipment to ensure safe working conditions for all staff.
• Maintains and coordinates all aspects of the mechanical and power supply and ensures timely and necessary maintenance.
• Drives and operates Zamboni and other equipment/machinery in accordance with established procedures and safety guidelines during scheduled shifts, and as needed.
• Responsible for ensuring proper ice maintenance (e.g., depth, temperature, quality, etc.) is maintained, and creates evaluation, reporting, and review mechanisms to ensure all staff maintain determined specifications.
• Responsible for the mechanical maintenance and upkeep of the ice resurfacer and all ice and plant-related equipment.
• Purchases, monitors, and tracks inventory and usage of all materials, equipment, and supplies related to the ice and physical plant services.
• Coordinates the service of, and manages the relationships with, outside vendors and Babson Facilities Management and Planning offices (e.g., plumbing, electricians, etc.).
• Assists in games management as needed for MIAA, Babson College hockey games, and other special events.
• Identifies and participates in continued education (i.e., certifications, conventions, etc.) for the ice rink industry.
• Recommends trainings, certifications, and continued education for all skating center staff.
• Assumes additional responsibilities as required.
   

Supervises:

Operations Assistants (5-10 seasonal)

Rink Attendants (5-10 seasonal)

Student workers (10-20)

Education Requirements:

Minimum Level of Education Required                  Bachelor’s Degree

Position Knowledge/Skills & Abilities Requirements:

• At least 3-5 years of experience in a rink or other similar facility.
• Experience managing staff.
• Strong communication skills, (written, verbal and in goal/expectation setting).
• Strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint).
• Strong interpersonal skills.
• Envisions and proposes new methods to perform tasks that support ET&A; takes thoughtful risks; and accepts new and ongoing initiatives, objectives, and solutions to gain sought-after results.
• Facilitates a culture of inclusion and belongingness for all staff members and visitors, with an emphasis on developing programs that reach a diverse skating community.
• Anticipates and embraces change; demonstrates willingness to achieve, acquire, and utilize new skills and challenging tasks; and is flexible in changing conditions.
• Ability to work independently and to communicate by email and telephone.

Working Conditions:

• Ability to work late evenings and weekends.
• Ability to travel on and off campus. Must have had a valid unrestricted U.S. Driver’s License for one year, and maintain throughout employment an insurable (as determined by the College’s insurer’s criteria) or a satisfactory driving record; must successfully complete and pass the College’s vehicle training program within the first 60 days of employment; annual or more frequent review of employee’s driving record based on the College insurer’s criteria; and safety training as required by management.
• Heavy lifting required (50 pounds and over).
• May be required to work when the College is closed during snow emergencies and holidays.

Additional Experience, Skills & Abilities:

• Ability to perform vehicle maintenance preferred.
• Knowledge of facility scheduling and point-of-sale software preferred.
• Knowledge of ISI and or USFSA programs and levels preferred. 
• Knowledge of NCAA Hockey protocols and procedures preferred.
• US Ice Rink association CIT or CRA certification preferred.