Event Supervisor – River’s Edge in Paris, Ontario

Carmen's Group

Located on the edge of the Grand River and filled with small town charm, River’s Edge is truly a venue like any other. Situated in the heart of the picturesque town of Paris, Ontario, River’s Edge is surrounded by an array of stone buildings and scenic views making it a truly memorable spot. River’s Edge is a part of Carmens Group; an entertainment and hospitality company committed to creating extraordinary experiences for our clients and guests.

We currently have a full-time Event Supervisor opportunity available for team members with evening and daytime availability, both mid-week and on weekends. This is the perfect opportunity for someone who is looking to expand their skills in the Hospitality industry.

Job Types:  full-time, permanent

Salary: $40-42k


Are confident and enthusiastic about their role in creating memories for our guests.

Work in a welcoming and romantic environment where we lead by example and work as a team of champions to achieve results.

This is the perfect opportunity for someone who is looking for a professional serving role and enjoys entertaining and weddings. The position is offered during daytime, evening, midweek and weekends.  


  • Effectively lead by example demonstrating superior customer service skills, and adaptability to customer feedback, ensuring flawless execution of the event in accordance with Carmens Group standards.

  • Responsible for creating a memorable guest experience, and including menu execution, food quality and overall experience

  • Acts as an ambassador and host of the venue, serving as a liaison between guests, management and team members

  • Get to know the guests; be able to comfortably answer any questions a guest may have; ensure guest satisfaction throughout meal service and event

  • Learn the details of menu offerings for various events

  • Create and coordinate schedules, conduct inventory & ordering of bar product and event décor items, and other administrative duties as required

  • Assist with team member relations including recruitment, training, coaching, and recognition

  • Responsible for maintaining a healthy and safe work envrionment

  • Make a difference in the lives of each and every one of our guests by directly contributing to their extraordinary experiences

  • Exercise good judgment and demonstrate leadership abilities

  • Drive positive change in the organization


  • Friendly, professional and customer service focused

  • Positive, outgoing and friendly team player

  • Ability to build rapport quickly with guests

  • Excellent customer service skills, and ability to understand and respond to individual needs and requirements

  • Hospitality experience and/or Event Management courses or diploma considered an asset

  • 2-3 years’ experience in the hospitality / tourism / restaurant industry is required, preferably in a supervisory capacity

  • Smart Serve Certification required

  • Reliable transportation an asset


  • Great Place to Work Certified, 3 years in a row

  • Competitive salary package

  • Gratuity program

  • Personal wellness program

  • Pay on demand

  • Staff recognition, years of service rewards

  • Hotel discounts worldwide

  • Restaurant discounts

  • Group RRSP

  • Wellbeing programs

  • Participation in staff events

  • Opportunities for growth and a chance to play a role in our vision to continue being innovators and industry champions within the Hamilton hospitality community

    Carmens Group is an entertainment and hospitality company committed to creating extraordinary memories for our guests and clients. Driven by our passion, creativity, innovative thinking, and world class service, we have remained industry champions for over 40 years. We are committed to enriching the lives of our guests through providing one of a kind experiences at each of our venues including Carmens Event Centre, The C Hotel, The Lakeview, the Hamilton Convention Centre, fig&lemon Catering, Mercanti Specialty Foods, and the Arlington Hotel & River’s Edge. We are devoted to bringing excitement to Hamilton and Southern Ontario, and to enhancing the image of Hamilton with every strategic initiative we pursue.

    Carmens Group makes certain there is an equal employment opportunity for all employees and applicants for employment. Carmens Group will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify People & Culture upon scheduling your interview.


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