Event Services & Guest Accommodations Coordinator

Knowledge, Skills, Abilities:
● Ability to work flexible hours, including nights, weekends, and holidays in addition to normal business hours as needed
● Assist with coordination of student staff as needed
● Two years of administrative/professional level experience in the Hospitality or Hotel/Housing industry preferred
● Two years of administrative level use of IRIS Coordinator or similar reservation system that involves reservations, housekeeping and front desk experience preferred
● Ability to manage multiple priorities, high demand customers, focus on customer experience, timely customer responses
● Strong orientation towards hospitality and customer service for the meeting, convention and guest accommodations industries
● Ability to work under minimal supervision
● Must have professional attitude and appearance
● Excellent communication and interpersonal skills
● Strong written and oral communication skills
● Valid AK Driver’s License and able to drive work vehicle
● Demonstrate strong customer service skills required with high demand clients, where timely customer service communication required
● Ability to prioritize multiple projects and meet strict deadlines
● Ability to function in a multi-task environment with strong leadership and organizational skills
● Demonstrate organizational leadership ability
● Ability to work with strong attention to detail and accuracy and follow through
● Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment, and commitment to diversity
● Ability to anticipate problems and implement corrective action
● Ability to perform effectively under significant pressure typically associated with meeting the requirements of high demand clients
● As needed, will support outside typical responsibilities to all aspects of division need, to further the goals and mission of Campus Services, including the Alaska Airlines Center and summer housing operations
● Other duties as assigned
Typical Experience:
Two years administrative/professional level experience in the Hospitality industry preferred.
Required Education or Training:

Bachelor’s degree and/or significant work experience in lieu of a degree preferred. Knowledge, background, coursework or training in the hospitality industry, business, and/or administrative preferred. Previous experience in IRIS or similar database preferred.

Salary Information:

This is a full-time, 12-month, term-funded, non-exempt staff position complete with both a competitive salary and full employee benefits package . New hires will be placed on the UA staff salary schedule , Grade 77, based on education and experience.

Special Instructions to Applicants:

Please attach a resume, cover letter, and the names and contact information (email address and phone number) for three (3) professional references with your application.

To ensure consideration, please apply prior to 11:55 pm, Alaska Standard Time on October 27, 2022. This position will close to applications on October 27th at 11:55 pm, Alaska Standard Time. 

Must have a current Alaska Drivers License.

*To be eligible for this position, applicants must be legally authorized to work in the United States without restriction.  Applicants who now or may in the future require visa sponsorship to work in the United States are not eligible.

This position is a term-funded position and is reviewed annually for contract renewal at the University’s discretion.

The University of Alaska (UA) is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing this application or during any phase of the interview process, please contact UA Human Resources by phone at 907-450-8200.

UA is an AA/EO employer and educational institution and prohibits illegal discrimination against any individual: www.alaska.edu/nondiscrimination

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

If you have any questions regarding this position, please contact University of Alaska HR at 907-450-8200.

Advertised:12 Oct 2022 Alaskan Daylight Time
Applications close:27 Oct 2022 Alaskan Daylight Time