Evening Circulation Associate

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Job Title:
Evening Circulation Associate

Department:
Libraries Research and Education

Job Description

Assists in the supervision of evening activities at the 18th Avenue Library Circulation area. Oversees evening activities and directs public service operation to ensure policies and procedures are carried out with the purpose of friendly and efficient service to all patrons. Key responsibilities include but are not limited to: supervises checkout, check-in, holds, transits, sorting, and searching of library materials using the Sierra Circulation Software; coordinates activities and responsibilities with day/evening supervisors, including processing daily mail trucks, sorting, and front desk operations; oversees maintenance of hold shelves including removal of expired holds, shelf reading, and resolves problems related to the hold shelves, monitors status of terminals, printers, scanners, security and all other equipment in the department and other appropriate sources; troubleshoots reported or observed building, equipment and/or system problems to appropriate personnel per established guidelines; assists in the hiring, training, scheduling, and evaluation of student assistants, monitors work flows and assigns tasks; interacts daily with University faculty, staff and students and visitors by email, in person, and by phone; understands and recommends appropriate information services to meet specific patron needs; teaches patrons how to find and use print and digital resources; refers patrons to subject librarians as needed; connects with physical facilities, service and safety personnel by phone and in person, and may be called upon to assist in security/building related issues.  Consistently demonstrates commitment to our values and promotes an organizational culture of Discovery, Connection, Equity, Integrity, and Stewardship (https://library.osu.edu/strategic-directions) as well as dedication to advance the work of Research and Education unit. All other duties as assigned.

This position’s regular schedule is Monday through Friday from 3:00pm-Midnight, but may vary occasionally for coverage of other 18th Ave Library Circulation shifts.
Required Qualifications:

(Per CCS Specs): High school diploma or equivalent certificate. 300 hours training in library practices and procedures (or three months of experience.) 200 hours training in use of computer terminal and/or audio-visual equipment (or two months experience); or equivalent. Must be able to lift 40 lbs. and push a cart weighting up to 80 lbs. with or without a reasonable accommodation.

Desired Qualifications:

Two years library circulation experience, previous experience supervising staff and/or student employees, knowledge of Sierra, OhioLINK and Polaris or equivalent library systems. Excellent customer service skills in a diverse, high-volume environment.

Additional Information:

Posting range for this position is $15.00 to $18.00 per hour.

Please submit cover letter and resume with online application.

Location:
Eighteenth Avenue Library (0005)

Position Type:
Regular

Scheduled Hours:
40

Shift:
Second Shift

Final candidates are subject to successful completion of a background check.  A drug screen or physical may be required during the post offer process.

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