Enterprise Systems Engineer 109990 and 108930

Enterprise Systems Engineer 109990 and 108930

Apply now Job no:494631
Work type:Staff Full-time
Location:Pensacola – Main Campus
Categories:Staff, ITS General Admin

The University of West Florida is an Equal Opportunity/Access/Affirmative Action/Disabled/Veteran employer. Any individual requiring special accommodation to apply is requested to advise UWF by contacting UWF Human Resources at 1-850-474-2694 (voice) or 1-850-857-6158 (TTY). E-Verify is required for employment. All applications for employment at the University are subject to Florida public records law. 

Please review job requirements carefully.  Failure to submit all pieces of the application may result in disqualification. Applications are accepted on the University of West Florida career site: https://careers.uwf.edu . For assistance contact UWF Human Resources at 850-474-2694 or jobs@uwf.edu .

Employment based visa sponsorship will NOT be considered for this position.

Position Number: 109990
Position Title (Classification Title):  Enterprise Systems Engineer 109990 and 108930
Working Title:  Enterprise Systems Engineer
Job Summary: This position reports to the Director of Infrastructure Services & Security and is responsible for: (1) Managing and monitoring enterprise systems and infrastructure operated by ITS, and the services provided via those systems, including configurations, testing, and maintenance (2) Implement and maintain backups, security, and redundancy strategies (3) Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues (4) participates in the Security Incident Response Team, responding to security alerts, addressing vulnerabilities and assisting with investigations and mitigation of ongoing incidents as warranted by the situation.

Responsibilities may include:
– Administers Citrix virtual apps & desktops and all technical aspects of the ArgoApps service
– Administers network license servers
– Administers servers for endpoint infrastructure (SCCM, Alertus, and Spirion)
– Administers servers for various hosted services (building automation control systems and other specialized services utilized by ITS partners)
– Implements PCI controls, conducts audits and reviews, troubleshooting, etc.
– Assists with data center management
– Assists with Active Directory administration and GPO creation/configuration
– Assists with server patching and vulnerability scanning
– Assists with administering virtualization and storage infrastructure
– Assists with administering servers that provide common networking services

Department ITS General Admin
FLSA: Exempt
Minimum Qualifications: Masters degree in an appropriate area of specialization; or a bachelors degree in an appropriate area of specialization and two years of appropriate experience.
Position Qualifications: Hands-on experience with Windows Server Operating Systems and Active Directory. Knowledge about virtualization and system infrastructure. Some networking knowledge (OSI network layers, TCP/IP). Must have excellent collaborative and interpersonal skills.
Preferred Qualifications Two or more years experience with Windows Server Operating Systems, VMware vSphere, Active Directory, GPO and PowerShell scripting. Experience with administration of PCI, SCCM, and/or Citrix desired.
Essential Functions / Job Duties:

• 60% – Responsible for administration and monitoring of applications, systems, and infrastructure. These responsibilities include but are not limited to: requirements gathering, systems analysis, backup, design, implementation, programming, testing, maintenance, security, end user support, and deployment. Also responsible for establishing policies and procedures pertaining to the management of applications, systems, and infrastructure and staying abreast of emerging technologies and new design approaches. Applications, systems, and infrastructure include but are not limited to: Citrix virtual apps & desktops, active directory, network license servers, enterprise endpoint infrastructure, virtualization, patch management, third-party integrations and hosted services, and servers owned by other areas. Must typically work independently but cooperate with other systems engineers, developers, and support personnel, plus provide technical support and training as needed to the ITS Support Center. Implement and maintain the systems so they are compliant with university and departmental policies. – (Essential)
• 15% – Works closely with the ITS Operations workgroup to administer the enterprise infrastructure of endpoint services including but not limited to: SCCM, Spirion, Papercut and Alertus. Additionally assists with GPOs and similar endpoint configuration tools and techniques. Troubleshoots issues with desktop engineers when necessary. – (Essential)
• 15% – Will participate as a member of the Security Incident Response Team (SIRT) staying current with the skills and techniques required to perform IT security functions. – (Essential)
• 10% – Participates in ITS internal standard processes and procedures regarding change management and alerting. Ensures proper documentation is created and maintained for procedures and standards in relation to the data systems and other servers within areas of responsibilities in accordance with ITS internal standards. – (Essential)

Physical Demands:

• Physical Requirements: No unusual physical requirement. Requires no heavy lifting and nearly all work is performed in a comfortable indoor facility.
• Impact of Deadlines: Externally imposed deadlines set or revised on short notice. Frequent shifts in priority. Numerous interruptions requiring immediate attention. Unusual pressure on a daily basis due to accountability for success of major projects.
• Standing: Daily
• Walking: Frequently
• Sitting: Daily
• Reaching with hands and arms: Frequently
• Climbing or balancing: Occasionally
• Stooping: Occasionally
• Use of hands to handle objects: Daily
• Lifting up to 10lbs: Daily
• Lifting up to 25lbs: Frequently
• Lifting over 25lbs: Occasionally
• Talking as express or exchange of ideas verbally: Daily
• Hearing as perceive sound by ear: Daily
• Vision as distinguish colors & depth: Daily

Special Requirements or Considerations of the Job:

This position requires fingerprinting

This position requires a criminal background screen

Number of Vacancies 2
Work Hours 8:00 – 5:00
FTE 1
Salary Range $61,360- $70,590
Pay Basis Annually
Closing Date: 11/18/2022
Special Instructions to Applicants: Candidates must apply online through the University of West Florida website: https://careers.uwf.edu. Applicants are required to attach a resume, cover letter and contact information for three references. An opportunity to upload these documents will be provided during the application process. For assistance, please contact Human Resources at 850-474-2694 or email jobs@uwf.edu.

Advertised:October 28, 2022
Applications close:November 18, 2022

Apply now

Back to search results Refer a friend