Enterprise Ops Support Asst – 517541

Pay Grade/Pay Range:  54 Hourly (non-exempt) – Minimum – $ 12.00 Midpoint – $ 16.29

Department/Organization: 505164 – Sign Shop

Normal Work Schedule: Monday – Friday 8:00am to 5:00pm

Job Summary: The Enterprise Operations Support Assistant, under moderate supervision, performs customer service and administrative duties with some variety and complexity for Enterprise Operations. Typical duties include servicing customers at the front counter, receiving and screening telephone calls, providing a wide variety of information to customers, compiling data and preparing reports, maintaining inventory, and acting as a liaison to other departments.

Additional Department Summary: The Sign Shop Customer Service Representative greets customers in person and corresponds by email and phone to gather details of jobs, production requirements, and scheduling. Purchase materials, products, and supplies for staff and supervisors with P-card. Works with off campus vendors to coordinate orders and delivery. Works with staff to enter orders into MIS and track as necessary. Reconciles P-card monthly. Shares responsibility for cash register operation and balancing.

Required Minimum Qualifications: High school diploma or GED and a minimum of two (2) years of experience in the area of general office, customer service, data entry or other related experience; OR completion of post-secondary school training in office administration, secretarial science or other relevant field and one year of related experience; OR Bachelor’s degree.

Skills and Knowledge: Great customer service skills. Proficient computer skills.

Preferred Qualifications: Experience in the signage and/or promotional item industry.

Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made.

Equal Employment Opportunity: The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, genetic or family medical history information, disability, protected veteran status, or any other legally protected basis, and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. Follow the link below to find out more. “EEO is the Law” Poster