Engagement Manager

The Department of Music at Princeton seeks an experienced performing arts or higher education administrator with a proven track record for developing, executing, and assessing effective long-term engagement strategies across diverse communities to serve in the newly-created position of Engagement Manager.

Reporting to the Director for Administration and Operations, this position serves as a senior member of the leadership team in the department charged with effectively communicating the mission and values of the department with broad audiences including prospective students, faculty, and staff, and improving the overall experience and frequency of engagement with the department among internal and external community members.

This position directly supports and promotes the teaching and research mission of our department through its broad oversight of new programs and initiatives related to admissions, faculty recruitment, community engagement, marketing and event-related promotion, and alumni networking and resources.

Engagement Strategies

This position will be responsible for the planning, implementing, and assessing of engagement strategies and initiatives targeting prospective students (undergraduate and graduate level), faculty, and staff, and highlighting the teaching and research of our current faculty and students. Specific responsibilities will include but is not limited to:
– Maintaining and developing content for the website and other communications platforms/channels
– Building close relationships with central communications colleagues to amplify the goals of the University and the department
– Working closely with faculty to highlight their teaching and research
– Partnering with colleagues from the admissions department to create assets and provide knowledgeable representation of the department for the purpose of student recruitment
– Develop and manage new initiatives and strategies to engage and build networks with alumni of the department to better serve current students and faculty

Student Experience and Engagement

This position will be responsible for improving and expanding upon the student experience with the department. This includes but is not limited to:
– Managing the Student Fleet with up to 15-20 students working 5-10 hours each week in the department
– Developing meaningful pathways for music majors and music minors/certificate students to build meaning connections with the department and each other, deepening the department’s commitment to equity, diversity, inclusion, and a strong sense of belonging
– Establishing clear pathways, policies, and processes for student ensembles and department-affiliated student ensembles to receive support from the department including funding, rehearsal or performance spaces, marketing materials and publicity, working closely with the Production Manager and Program Manager for Performance Activities
– Serve as a point person for prospective students, current students, and alumni who are interested in engaging with and deepening connections to the department

Marketing and Promotion of Courses and Events

This position will be responsible for all marketing and communications materials and initiatives that promote engagement by students, faculty, staff, and when appropriate the broader public community (local and international) for music department courses, events, and performances. This may include posters, annual brochures, course catalog descriptions, social media campaigns, website features, live-stream events, virtual open houses and tours, etc. This position is responsible for enhancing the overall experience of audiences from within the university as well as the broader public-facing community, and growing the number of people who engage with the department each year.

Position Requires:

• Minimum 3 years experience working in an artistic, performing arts, or higher education environment
• Strong leadership skills and demonstrated record of success in fostering inclusive, forward-thinking, collaborative culture within communities
• Superior interpersonal skills, including poise, diplomacy, and confidentiality
• Excellent knowledge of classical music, and an open-minded interest/curiosity about all music and the ability to communicate effectively in person and in writing about that music
• Strong communication skills (written and verbal)
• Strategic planning and analytical skills, with great attention to detail
• Demonstrated ability to energetically handle multiple assignments and respond quickly to changing organizational needs and priorities
• Proven arts management skills and/or proven experience in complex project management at a high level, including a strong background in performance or marketing-related experiences
• Evidence of self-motivation and the ability to work both independently and with others, with high personal standards representative of Princeton University’s commitment to excellence
• Must be pro-active and interested in consistently seeking better solutions to existing procedures and policies
• Ability to build strong relationships and work closely with faculty, students, and staff from diverse backgrounds
• Comfortable with technology, and able to quickly and independently learn new platforms
• Strong organizational skills, attention to detail, and creative problem-solving
• Proven excellent judgment and ability maintain high levels of discretion
• Must demonstrate strong leadership qualities and proven ability to manage others effectively, promoting a thriving and positive work environment and investing in the success of colleagues
• Demonstrated desire to be a strong, contributing member of a professional team of administrators
• Understanding of the values and mission of the department and of Princeton
• Must be available to attend occasional evening concerts/events

Perferred qualifications include:

• Advanced degree or training in performance, musicology, or arts administration
• Demonstrated interest in working closely with faculty and students

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW

36.25

May involve some evenings and weekends especially related to performances

No

Yes

180 days

No

1/31/2025

No

No

Associate

#LI-CL1

Join our Talent Network to receive updates about working at Princeton.
Princeton University job offers are contingent upon the candidate’s successful completion of a background check, reference checks, and pre-employment screening, as applicable. Princeton University requires all employees to be vaccinated against COVID-19 and submit proof of vaccination status. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) to this requirement.
If you have questions or comments regarding the iCIMS Privacy Policy or iCIMS FAQs , please contact [email protected] .
Go to our careers site.