Emergency Program Manager II – DRIVE, DRC

Catholic Relief Services

JOB DESCRIPTION

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

The Democratic Republic of the Congo (DRC) is one of the most populous, vast, and resource-rich countries in sub-Saharan Africa. Decades of mismanagement, neglected infrastructure, corruption, and conflict involving seven national armies over the course of 20 years have left the Congo with an 80 percent poverty rate, an annual per capita income of just over $120, inadequate social and health services, and weak governmental institutions.

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. CRS has operated in the Democratic Republic of Congo (DRC) since 1961, successfully implementing programs in health; agriculture livelihoods; emergency; water, sanitation and hygiene (WASH); education; protection; and peacebuilding. Today, the DRC is among the agency’s top twelve priority countries, with a FY22 budget of nearly $30 million. CRS/DRC currently has 171 national and 11 international staff operating out of a national office in Kinshasa; four sub-offices in Mbuji Mayi (Kasai Oriental), Kananga (Kasai Central), Kalemie (Tanganyika) and Goma (North Kivu); and several satellite offices.

Job Summary:

You will manage and provide technical oversight of the development and implementation of the Country Program’s (CP) emergency and early recovery programming, particularly for the Displaced, Returnee, and Host Households Invite Recovery in DR Congo (DRIVE) program, a large and complex project. DRIVE responds to continuing food security needs and the long-term stabilization of security conditions in Kasai Central and Tanganyika, DRC, as well as provides life-saving support to conflict-affected households in Tanganyika (with flexibility to attend to severe deterioration in Kasai Central) while enhancing household and community resilience. You will also manage the closing of the current DRIVE phase until February 2024 – while supporting the proposal development process for the upcoming 24-month award.

You will ensure effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its emergency and early recovery programming.

RESPONSIBILITIES

Roles and Key Responsibilities:

  • Provide management, guidance, and technical oversight of all new and existing projects within the CP emergency and early recovery throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices.
  • Effectively manage talent for emergency and early recovery and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Lead the development of program learning – identify opportunities for learning, research and publications in the area of emergency and early recovery and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
  • Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP emergency and early recovery sector portfolio in line with agency, regional, and CP emergency and early recovery strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in emergency and early recovery per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
  • Oversee technical assistance and capacity strengthening activities in emergency and early recovery for staff and partner organizations to enhance program quality and impact.
  • Oversee the identification, assessment and strengthening of partnerships relevant to emergency and early recovery the appropriate application of partnership concepts, tools and approaches.
  • Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

QUALIFICATIONS

Basic Qualifications

  • Master’s degree in international development, International Relations or in the field of project management required. Additional experience may substitute for some education.
  • Minimum of 5 years experience in relevant field-based project management experience required, with preferably at least 2-3 years working in the area of emergency and early recovery.
  • Experience in managing complex projects preferably with an international NGO.
  • Experience in humanitarian coordination with OCHA, IOM and other NGOs operating in the sector.

Required Languages – French and English fluency

Travel – Must be willing and able to travel up to 30% in areas of project implementation.

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions.
  • Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
  • Good presentation and facilitation skills
  • Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

  • Good experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
  • Demonstrated ability to write high quality technical proposals.
  • Experience engaging with partner organizations.
  • MEAL skills and experience required.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results.

  • Personal Accountability – Consistently takes responsibility for one’s own actions.
  • Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
  • Builds and Maintains Trust – Shows consistency between words and actions.
  • Collaborates with Others – Works effectively in intercultural and diverse teams.
  • Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

  • Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
  • Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
  • Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities Program Manager I, Information Management Officer; Senior Project Officers for Targeting, Implementation, SILC/Agriculture, and MEAL

Key Working Relationships:

Internal: Emergency Coordinator, DRIVE programming team, Kalemie and Kananga Operations teams, Deputy Country Representative for Programming, Deputy Country Representative for Operations

External: Caritas Kalemie, Caritas Kongolo, Caritas Kananga, Caritas Luiza, UN agencies, local governments and local authorities, other humanitarian actors – most notably food actors

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer

ABOUT US

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

ABOUT THE TEAM

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer

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