Job title:
Embassy Suites Airport – Overnight Loss Prevention Attendant
Company
Zachry Hotels
Job description
Embassy Suites Airport – Overnight Loss Prevention AttendantJob Purpose:To provide a safe and secure Hotel environment for guests and Team Members through effective duties of Loss Prevention and Safety and the ability to drive to and from the airport and within a 3 mile radius.Job Responsibilities:
- Performs all essential functions associated with the position of a Loss Prevention attendant.
- Conducts daily activities pertaining to Loss Prevention and Safety and driver of the hotel.
- Responds to emergency situations, takes command and control of scenes until arrival of management personnel.
- Assigns and records safety and Loss Prevention/Security inspections.
- Provides accurate information to inquiries for directions, hours of operation, etc.
- Escort guests and team members as required to parking lots, provide the same for team members carrying banks.
- Assist guests with door lock problems, use moderately complex hand held electronic apparatus to program automated guest door lock.
- Provide transportation to guest and or team members to/from the airport or within a 3 mile radius.
- Other duties as assigned.
Job Skills:
- Ability to listen, and communicate effectively.
- Read, write, and speak English fluently. Ability to communicate in Spanish helpful.
- Ability to access and accurately input information using a moderately complex computer system.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Ability to communicate verbally and in writing and prepare complex reports.
- Ability to push/pull cart/ table weighing up to 150 lbs.; grasp, lift to waist and carry items weighing up to 50 lbs.
- Skill in use of computers and software programs associated with property operations.
- Ability to perform tasks requiring bending, stooping, kneeling, walking, and standing for an extended period of time.
- Ability to stand, walk, and continuously perform essential job functions for an extended period of time.
- Ability to remain calm in emergency situations and to effectively deal with internal and external customers, some of whom will require patience, tact, and diplomacy to defuse anger, collect accurate information, and solve customer concerns.
- Thorough knowledge of local, state and federal laws pertaining to the lodging industry, criminal trespass, theft, etc., as well as an in-depth knowledge of standard security/safety industry operating procedures.
- Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas.
- Ability to follow written and or verbal instructions in order to meet deadlines.
- Ability to perform duties within extreme temperature ranges.
Qualifications StandardsEducation:High school graduate or equivalent preferred.Experience:Minimum of 2 years experience preferred.License/Certificates:CPR Certification preferred.Valid Texas Drivers License.Zachry Hospitality offers an industry leading benefits package for our Team Members including:
- Medical, Dental and Vision Insurance
- Life Insurance
- 401k
- Paid Leave
- Employee Assistance Program
- Paid Time Off Program
- Hotel Discount Program
- And Many More
Expected salary
Location
San Antonio, TX
Job date
Thu, 31 Oct 2024 23:35:07 GMT
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