Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia’s large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program’s core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia’s previous 17 years of support to Indonesia’s decentralised government system. The SKALA Program is to be implemented through the following three pillars:

§ Pillar 1: Stronger national level enabling environment for sub-national service delivery

§ Pillar 2: Better sub-national governance for service delivery

§ Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups

SKALA is seeking a qualified and experienced service provider to deliver Photocopier Rental and Managed Print Services in support of its printing, copying, and scanning requirements across eight SKALA office locations during Phase II of the Program.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people’s lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see www.dt-global.com

About the Engagement

SKALA is seeking a qualified and experienced Managed Print Services provider to deliver comprehensive photocopier rental and support services across all SKALA office locations. The engagement will include the provision and installation of equipment, preventive and corrective maintenance, repairs, replacement of spare parts, supply of consumables, and responsive technical support in accordance with the agreed Service Level Agreement.

The services are expected to ensure reliable equipment availability, support uninterrupted program operations, and provide flexible, efficient, secure, and user-friendly printing, copying, and scanning solutions. Proposed equipment should also incorporate appropriate accessibility features to support inclusive use by People with Disabilities.

Requirements for the RFT

To access the Request for Tender (RFT) document, please copy and paste this link into a web browser: https://tinyurl.com/57v2nz4k

How to Apply

Proposal documentation along with required forms in responding to this RFT (including comments on the Contract Template) should be submitted by email to [email protected].

Enquiries
Any inquiries regarding the activity or tender documents must be submitted via email no later than Monday, 25 August 2026, at 5:00 PM (UTC+7, Western Indonesian Time – Jakarta Time) to [email protected]. Inquiries received after this deadline will not be addressed.

Submission Deadline

The deadline for tender submission is Monday, 7 September 2026, at 5:00 PM (UTC+7, Western Indonesian Time – Jakarta Time). All required documents must be submitted via email to [email protected].

People with lived experience of the regions in which DT Global operates are strongly encouraged to apply. DT Global welcomes applications from individuals with diverse backgrounds including First Nations peoples, diverse Sexual Orientation, Gender Identity and Expression, and Sex Characteristics (SOGIESC), and people with disabilities.

We take a zero-tolerance approach to sexual exploitation, abuse and harm of adults and children; fraud, corruption and bribery; modern slavery; and any form of exploitation across our operations, partnerships, and supply chains. We uphold the highest standards of integrity and expect the same of those we work with.

Engagement with DT Global is subject to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All DT Global staff receive safety, compliance, safeguarding and integrity training, and we expect our personnel and partners to always act in alignment with our company values.