Director, Technology Risk Policy & Assessments in Toronto, Ontario

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At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

What you’ll be doing

The Director, Technology Risk Policy and Assessments is a seasoned professional responsible for fulfilling CIBC’s second line of defense in the management of technology risk policy and assessment activities across the organization. The role works closely with the first line of defense, internal and external auditors, regulators, and other stakeholders to ensure that the technology risk policies, standards, and controls are aligned with the global regulatory frameworks and best practices and exceptions and gaps are appropriately managed. The role will also provide oversight and consultation to internal stakeholders on risk mitigating controls and best practices for technology service management capabilities, such as Incident, Problem, Change, Service Continuity Management and IT Asset Management. The role will provide independent challenge and oversight for technology team activities, including review of change initiatives, risk and control self-assessment and deficiency identification and mitigation. The role will be involved in technology incident management and reporting, policy updates, and quarterly risk monitoring and reporting to senior committees and the board.

The role applies leadership skills and technical expertise to ensure that effective processes are in place to identify, manage, measure, monitor, and control technology risk. In addition, the role provides continuous improvement leadership with respect to operational risk management methodologies and practices. The role drives innovation across all areas of responsibility, applying expert interpersonal, communication, and problem-solving skills.

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

• Effective Leadership – As a people leader, the Director, Technology Risk Policy and Assessments will provide leadership and effective management of business unit staff to influence employee commitment to the organization and to the team.

• Risk management : Ongoing review of operational practices, risk assessments, controls, deficiencies, metrics, and other relevant information to form an independent view of technology risks and perform effective challenge. A risk-based approach is leveraged to understand and manage risk of technology-related activities to ensure alignment to operational risk management policies and framework and CIBC risk appetite. In alignment with GORM’s operational risk management program and practices, this includes independent assessment of business lines on activities such as technology risk reviews via the technology scorecard, maintenance and monitoring of compliance to the Technology Risk Management Policy, projects (CIRAs), risk and controls self-assessments (RCSAs), Operational Incidents, control, deficiency and deviation risks monitoring, RAS and KRI development and monitoring, etc. using operational risk tools and processes. The Director leverages strong data and analytical skills to perform detailed research to produce risk insights on current and emerging technologies for distribution to various internal audiences. Impactful and insightful risk reporting is produced for presentation to senior leaders within CIBC.

• Technical expertise – Brings instant credibility by skillfully leveraging strong breadth of technology experience and depth of knowledge in key technology domains, including but not limited to areas such as cloud computing, containerization, IT service management, IT Asset management, development practices (DevOps, Agile), to review risks and controls of the business lines and drive positive risk management outcomes. The Director is relied upon for deep expertise in specific domains and industry best practices to support the risk activities across the team (e.g. Technology Scorecard assessments, Technology Risk Management policy maintenance) operating in a matrix style team. Industry recognized technology certifications in their Subject Matter Expertise are preferred such as ITIL, CISM etc.

• Effective communications – Demonstrates clarity of thought and fluency in both written and verbal communications and develops and delivers strong reporting content, presentations and assessment summaries on an ongoing basis for senior audiences and risk committees up to and including the Board.

• Advisory – Maintains an industry view of the broad technology landscape, understand best practice and performance benchmarks and monitor emerging technology trends. Provides guidance on the management of technology risk when consulted, including risk mitigation strategies. Performs regulatory compliance Oversight Function (OF) accountabilities, monitoring the regulatory landscape for changes in legislation and regulatory guidance pertaining to federally regulated financial institutions and ensure assessment, communication and documentation of CIBC’s compliance is completed, in alignment with CIBC’s Regulatory Compliance Management policy.

• Relationships – Builds and sustains strong internal relationships and is viewed as a valued partner that offers sound and pragmatic guidance, demonstrates a deep understanding their environment and context and facilitates productive risk discussions and outcomes. Closely tracks status of key technology risk initiatives and programs to clearly understand, challenge and influence program objectives to ensure objectives are met and risk is reduced.

• Collaboration – TI&I Operational Risk is a highly matrixed team building upon cross functional strengths of all team members. The Director leverages strong communication, interpersonal skills and teamwork to build and sustain strong internal relationships within Risk Management, technology business units and other enterprise functional groups.

• Regulatory Oversight – Maintains knowledge of core prudential regulatory requirements related to the design and operation of technology controls and provides consultation and challenge to first line partners over alignment of technology capabilities to meet regulatory expectations.

Who you are

• You have strong knowledge of technology services and best practices, the regulatory environment and risk management

• You are a caring and accountable leader. You’re passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

• You can demonstrate experience in technology risk management. It’s an asset if you have experience in operational risk management practices.

• You’re cooperative and innovative entrepreneurial team player with mature judgment, strong interpersonal skills and original approaches to problem resolution

• You are able to deal with ambiguity and are exceptionally adaptable and flexible

• You’re digitally savvy and you embrace and advocate for change. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You’re able to manage multiple activities with varying complexity in a sophisticated matrix environment organization while under time constraints

• You’re motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life

• Values matter to you . You bring your real self to work and you live our values – trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program, defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 31st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Communication, Compliance Monitoring, Continuous Improvement Techniques, Emerging Risks, Group Problem Solving, Information Technology (IT) Risk, Leadership, Operation Risk Management, Regulatory Oversight, Regulatory Requirements, Risk Analytics, Risk Management Framework, Technology Risk

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities – a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.