Director of Information Technology in Springfield, Massachusetts

Director of Information Technology Job Category: Administration
Requisition Number: DIREC002460 Full-Time Springfield, MA 01105, USA Job
Summary: The Director of Information Technology plays a pivotal role in
shaping our IT strategy, overseeing vendor relationships, and managing
assigned internal IT staff. Planning, organizing, directing, evaluating,
and administering the agency’s technological assets, relationships, and
systems to optimize performance, user experience, integration, security,
and efficiency. You will collaborate with the CIO to drive technology
initiatives across the agency. This role is crucial in ensuring
G?ndara?s seamless operation and IT needs. Duties and Responsibilities:
Oversees relationships with third-party Managed Service Providers (MSPs)
and other technology vendors. Ensures vendor performance is meeting or
exceeding agreed-upon service levels and negotiate contracts to optimize
value. Implements and maintains robust IT security measures and ensure
compliance with industry standards. Protect the company’s data and
assets from cyber threats. Oversees IT projects from inception to
completion, ensuring they are delivered on time, within scope, and
within budget. Collaborates with cross-functional teams to achieve
project objectives. Identifies and mitigates IT-related risks that could
impact the agency’s operations. Develops and implement disaster
recovery and business continuity plans. Work with CIO to keep Policy and
Procedure documentation up to date. Led IT department operations and
projects and managed end-to-end IT services. Manage the deployment,
monitoring, maintenance, development, upgrade, and support of all IT
systems, including servers, PCs, operating systems, phone systems,
hardware, software, and peripherals. Develop and manage detailed launch
plans, including roles, responsibilities, and milestones. Provide
subject matter expertise in Office 365 and Microsoft Azure with an
emphasis on security (Advanced Threat Protection (ATP) policies for
Office 365, Azure AD Identity Protection, Conditional Access (CA), Azure
Information Protection, and Office365. The focus will be on O365/Azure
AD cloud infrastructure, configuration management, and security to
leverage corporate identity, network connectivity, and device type to
improve employee productivity. Service Health monitoring using Office
365 console and actively respond based on system alerts and
notification. Minimum Qualifications: 3+ years of management level or
higher experience Experience and knowledge of Office 365/Azure AD
architecture and administration’s best practice recommendations with a
strong understanding of Information Security, Legal, and
regulatory/compliance controls required for cloud environments. Subject
matter expertise in Office 365 and Microsoft Azure with an emphasis on
security (Advanced Threat Protection (ATP) policies for Office 365,
Azure AD Identity Protection, Conditional Access (CA), Azure Information
Protection, and Office365 Message Encryption), architectural design,
migration management and support of large-scale implementations In-depth
knowledge of Authorization & Authentication in Microsoft hybrid
environment and experience with Azure AD including Single Sign On (SSO)
and Multi-Factor Authentication (MFA) 3 + years of experience in Azure
and O365 services, including Exchange Online, Azure Security and
Compliance, and Intune. Experience working with Microsoft Windows Server
OS (2016, 2019, 2022) Experience using PowerShell to manage, configure,
and troubleshoot Windows servers and Microsoft 365 environments.
*Bilingual Candidates Encouraged to Apply For full job description and
how to apply visit:
https://recruiting.ultipro.com/GAN1000GAND/JobBoard/664a7a5f-4694-403c-bef4-591624415ede/Opportunity/OpportunityDetail?opportunityId=43bd2bf1-8f28-41ed-a371-bc4d10a47df3
*EOE M/F/D/V