Director of Admissions

28-Oct-2022

School of Nursing – Office of Enrollment Management

77563BR

University Job Title

Student Services Officer 4, Professional School

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Academic Administration

Compensation Grade Profile

Student Services Officer 4 (24)

Wage Ranges

Click here to see our Wage Ranges

Worksite Address

400 C28 Admin West Campus Drive
Orange, CT 06477

Work Week

Standard (M-F equal number of hours per day)

Searchable Job Family

Student Services

Total # of hours to be worked:

37.5

Position Focus:

Yale School of Nursing (YSN) is seeking a Director of Admissions to join the team in the Office of Enrollment. YSN, located on the beautiful grounds of Yale West Campus (WC), is conveniently located near major highways. The Yale WC has a lot to offer including free parking, woodland walking trail, café and terrace dining, farm, The Barn at West Campus for special events, a fully equipped conference center, outdoor space to relax and unwind, wellness events, and Fitness Center (free for the WC community)! Photo Gallery Tour Yale West Campus

The Director of Admissions would be an integral part of the team, managing the integrated delivery of recruitment and admissions functions for YSN degree programs while assisting with development of overall recruitment and admissions strategy. Reporting to the Associate Dean (AD) for Enrollment Management, the Director collaborates with the AD on recruitment and admissions goal setting, planning, and process development; ensures that specific tactics are executed in line with overall strategy; manages assigned projects from inception to execution; reports on admissions data and outcomes; and develops and monitors Key Performance Indicators (KPIs) for ongoing evaluation and improvement. Primarily responsible for oversight of admissions business practices, operations and workflows, the Director ensures that daily activities in the YSN admissions office align with strategic recruitment goals; identifies and elevates potential problems impeding pursuit of those goals and offers data-driven suggestions for ongoing improvement.

• Monitors daily YSN admissions activity for quality assurance and progress towards specific strategic goals.
• Reports on daily activity in application processing and review, and addresses problems as needed / escalates to senior leadership when required.
• Monitors inflow and outflow of communications with prospective and admitted students for quality assurance.
• Assists with development of data-driven dashboards that allow for real-time monitoring of recruitment and admissions activity.
• Monitors the execution of tactics supporting integrated, short- and long-range enrollment strategy, including recruitment, communications, admissions, and yield activities.
• In conjunction with AD, develops and monitors annual budget in support of programmatic expenses and operating costs; assists with evaluation of ROI on specific tactics; makes recommendations for new proposed expenditures; and assists with budget proposal process.
• Collaborates with leadership to evaluate and continuously improve admissions policies and processes, and leverage data and technology for optimal efficiency.
• Develops and implements operational policies, procedures and training for admissions staff.
• Serves as a key resource for admissions and financial aid policies and procedures.
• Maintains knowledge of best practices, new developments, and innovations in admissions strategies in graduate public health and higher education.
• Assesses and refines communications with prospective students, including print materials, websites and emails used in communication campaigns.
• Communicates directly with prospective students via email, phone, text, and/or in-person or virtual meetings to communicate the value proposition of a YSN degree.
• Represents YSN to potential students at on-campus and off-campus recruitment events
• Develops and cultivates positive relationships with students with the goal of promoting serious interest in YSN programs and to encourage a positive impression of YSN and all its offerings.
• Encourages qualified students to apply to YSN to achieve school, geographic, and program-specific enrollment targets.
• Leads development of annual recruitment activity plan and activity calendar.

A cover letter and resume are required with this application.

Essential Duties

1. Develops a strategic plan to build a robust recruitment program that will take both selectivity and yield into account. 2. Coordinates all recruitment efforts internationally, nationally, and locally. 3. Implements marketing strategies to assist in building an applicant pool and in raising the yield percentage. The strategies should incorporate advertising through digital venues–including social networks–and partnerships with organizations like the Alumni Association, but be open to new and creative venues. 4. Oversees all admissions processes including admission applications, the admissions decision-making process, correspondence, special events, and decision notification. 5. Oversees financial aid application and award procedures, including making a special effort to reduce student indebtedness through appropriate financial counseling. 6. Develops special strategies to increase diversity among students in all three degree programs. 7. Develops and leads international recruiting strategies and events. Collaborates with the University Offices and other units to create a sustainable international recruiting network. 8. Supervises and develops the staff. 9. Cultivates ways to partner with other individuals or units to increase the efficiency and effectiveness. 10. Develops and manages the annual budget. 11. Represents the Office at the Dean’s Leadership Committee, providing advice and suggestions for the advancement of the School as a whole. 12. Develops a series of metrics to measure the effectiveness of the Office and maintains all relevant data for the evaluation of the Office. 13. Represents the School at University and national meetings dealing with admissions or financial aid. 14. Works collaboratively with other units in the School and University. 15. May perform other duties assigned.

Required Education and Experience

Bachelor’s degree and five years of related work experience in admissions, registrar, placement, financial aid or student counseling or an equivalent combination of education and experience.

Required Skill/Ability 1:

Familiarity or experience with graduate education Admissions and financial aid standards, polices and/or procedures.

Required Skill/Ability 2:

Facility with office tools including data tools (e.g. Excel, Tableau, R, Stata, etc), Constituent Relationship Management (CRM) systems, student information systems and/or other technologies that support the Admissions enterprise.

Required Skill/Ability 3:

Ability to work independently as well as part of a team.

Required Skill/Ability 4:

Strong data fluency, including ability to manipulate complex datasets and produce graphical representation of information and data (visualization).

Required Skill/Ability 5:

Outstanding public speaking, presentation and writing skills.

Preferred Education, Experience and Skills:

Experience with Slate CRM and/or Liaison-based common application system (CAS) is desirable. Relevant master’s degree preferred, although not required. 6+ Admissions experience in a graduate or professional school; experience at a school or program of Nursing is ideal but not expected. Valid driver’s license preferable.

Physical Requirements

Must be able to do extensive travel–domestic and international.

Weekend Hours Required?

Occasional

Evening Hours Required?

Occasional

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

equity@yale.edu

Note

Yale University is a tobacco-free campus