Director, Conference and Event Services
The University of Memphis
Posting Information
| Posting Number | SAECC3133 |
|---|---|
| Advertised Title | Director, Conference and Event Services |
| Campus Location | Main Campus (Memphis, TN) |
| Position Number | 011264 |
| Category | Staff (Hourly/Monthly) |
| Department | Conference and Event Services |
| Minimum Position Qualifications | Bachelor’s degree in a relevant area and ten (10) years of appropriate experience. Relevant experience may substitute for required education. |
| Special Conditions | First consideration given to UofM employees. |
| Work Schedule | Monday – Friday 8:00 a.m. – 4:30 p.m. May need to work/travel beyond normal work schedule |
| Posting Date | 09/15/2022 |
| Closing Date | 09/20/2022 |
| Open Until Screening Begins | No |
| Hiring Range | $70,000 – $85,464 per year |
| Full-Time/Part-Time | Full-Time: Benefits Eligible |
| Working Conditions | While performing the duties of this job, the employee is regularly required to sit, use hands to handle or feel, and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. |
| Additional Working Conditions | |
| Special Instructions to Applicants | |
| Is this posting for UofM employees only? | No |
| Positions Supervised | |
| Knowledge, Skills, and Abilities | |
| Additional Position Information |
Job Duties
| Duties & Responsibilities | Responsible for operations of University Center, Rose Theater, internal scheduling office and externally driven Conference Planning Office. This includes supervision of approximately 60 staff and establishing departmental policies, procedures, and best practices to ensure service excellence is achieved for all internal and external clients as well as analyzing any opportunities for organizational efficiencies. |
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| Duties & Responsibilities | Develops space and services pricing models; develops and manages UC and Conference and Event specific budgets and revenues; assumes responsibility for the integrity of financial and other data. Develop an implement annual operating plan to include establishing quantitative and qualitative departmental goals as well as establishing and monitoring revenue goals. Responsible for the overall integrity of departmental financial data and reporting by maintaining accurate operational budgets and reconciling with University systems, as well as actively participating in monthly financial meetings and quarterly budget cycles. |
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| Duties & Responsibilities | Oversees all aspects of campus event operations; works with conference managers and planners to schedule, plan and deliver services requested by conference guests; reviews all contracts and assists with difficult negotiations. |
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| Duties & Responsibilities | Oversees and assists in development of instructional event-based manuals, databases, forms, contracts, budgets, and other projects as needed to promote cost or time saving measures. Conduct annual market analysis and benchmarking to ensure the departmental pricing models remain competitive. |
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| Duties & Responsibilities | Actively participates in the sales process by providing direction for overall development and implementation of sales and marketing plans through the research and forecasting of market and industry trends, potentially untapped markets and aligning with university facilities and services and assisting in sensitive negotiations. |
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| Duties & Responsibilities | Analyzes and executes all facility use agreements of eternal users to ensure space use falls in line with all University policies and support equitable access to campus. Identify and maintain relationships with key campus stakeholders. |
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| Duties & Responsibilities | Other duties as assigned including but not limited to service on campus committee (Corporate and Foundation Relations, Minors on Campus, Access to Campus). |
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