Director, Communications & Marketing

The Director of Marketing & Communications will oversee Partners’ Communications and Marketing Unit, driving the communications and marketing strategy, supervising staff, and supporting fundraising and development efforts. The Director will report to the Senior Vice President of Organizational Advancement.

Roles and Responsibilities

• External Communications Strategy: Drive social media and other engagement (videos, blogs, podcasts, press releases) following industry best practices; conceptualize, design, and develop email blasts and newsletters; monitor key metrics to refine messaging, design, and frequency of communications.
• Organizational Branding: Design and update organizational branding and marketing materials, including PowerPoint templates, one-pagers, swag, etc.
• Special Projects: Lead the design, development, and finalization of Partners’ Annual Reports and other high-priority initiatives; ensure high-quality messaging and support for fundraising campaigns and events.
• Writing & Copyediting: Ensure high-quality writing (well-written, no typos/errors) for external communications, including social media posts, press releases, letters of interest, email blasts, annual reports, etc.
• Staff Management: Supervise the Communications & Marketing Officers.
• Budget Management: Develop and manage the Communications & Marketing Unit’s budget, complying with organizational policies and procedures.
• Process Improvement: Regularly assess the unit’s processes and systems, seeking to streamline operations, reduce bottlenecks, and increase efficiencies.
• Website Management: Manage Partners’ website, ensuring it is regularly updated with high-quality content.
• External Relations: Liaise with external organizations and donors to promote Partners as requested.

Qualifications and Minimum Requirements

• Master’s degree in marketing, communications, or a related field.
• 8+ years of experience developing and executing communications strategies for NGOs, preferably in international development. Proven technical skills and leadership experience; 2nd language required; international experience desired.
• Expertise in communications, media relations, narrative development, and issues management.
• Comprehensive understanding of multi-channel marketing and integrated campaigns to optimize reach, engagement, and attainment of recruitment goals.
• Excellent attention to detail in planning, execution, writing, copyediting, etc.
• Excellent people and project management skills.
• Ability to manage and lead multiple time-sensitive projects under tight deadlines.
• Integrity and commitment to Partners’ mission.
• Excellent English writing skills.
• Travel up to 25%.

Core & Professional Competencies

Universal

• Accountability: Holds self and others accountable for measurable, high-quality, timely, cost-effective results.
• Building Trust: Interacts with others in a way that gives them confidence in one’s motives and representations and those of the organization. Is seen as direct and truthful; keeps assurances, promises, and commitments.
• Cultural Competence: Cultivates opportunities through diverse people; respects and relates well to people from varied backgrounds, understands diverse worldviews, and is sensitive to group differences; sees diversity as an opportunity, challenges bias and intolerance.
• Problem-Solving: Breaks down problems into components and recognizes interrelationships; makes sound, well-informed, and objective decisions. Compares data, information, and input from a variety of sources to draw conclusions; takes action that is consistent with available facts, constraints, and probable consequences.

Universal Manager

• Delegating Responsibility: Allocates decision-making authority and/or task responsibility to others, as appropriate, in order to maximize the organizations and individual effectiveness.
• Decision Making: Makes choices by identifying a decision, gathering information, and assessing alternative resolutions. Takes responsibility for and demonstrates commitment to making appropriate decisions in a timely manner. Ensures that decisions are made based on policies, rules and organizational directives and solving the emerging problems.
• Coaching/Mentoring: Provides timely guidance and feedback to help others strengthen knowledge/skills areas needed to accomplish a task or solve a problem.

People Manager

• Action Oriented: Consistently maintains high levels of activity or productivity; sustains long working hours when necessary; works with vigor, effectiveness, and determination over a sustained period.
• Team Leadership: Communicates a vision and inspires motivation; engages with others (direct-reports and peers) in team process to solve problems; works to find a win/win resolution of differences; is aware of how management style impacts staff productivity and development; modifies leadership style to meet situational requirements; helps team stay focused on major goals while managing within a context of multiple directives.
• Managing Change: Facilitates the implementation and acceptance of change within the workplace; encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
• Team Communication: Inspires and fosters team commitment; facilitates cooperation and motivates team members to accomplish group goals; promotes cohesiveness of a team by defining roles and responsibilities of each team member and establishes overall objectives, including the entire team in decision-making process; leads team to create systems and processes that facilitate the team’s work; addresses dysfunctional team behaviors and actively work to resolve issues.

Supervisory Responsibilities

Officer, Senior Officer, Associate Director Communications, Consultants, Interns.

Distribution of Time

• 75% Communications & Marketing.
• 25% Business Development.

The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.

Position is located in Washington, DC and the salary range for this position is $86,968.00 to $100,000.00 annually. This position is a hybrid position and will be required to report to the DC office once a week at a minimum.

Partners is Proud To Be An Equal Employment Opportunity And Affirmative Action Employer. Partners Does Not Discriminate In Employment On The Basis Of Race, Color, Religion, Sex (Including Pregnancy And Gender Identity), National Origin, Political Affiliation, Sexual Orientation, Marital Status, Disability, Genetic Information, Age, Membership In An Employee Organization, Retaliation, Parental Status, Military Service, Or Other Non-Merit Factor.