Dining Services Recruiting and Training Manager

Apply now Job no:530425
Work type:Officer of Administration
Location:Eugene, OR
Categories:Admissions/Financial Aid/Enrollment Management, Executive/Management/Director, Human Resources

Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $50,000 – $57,000 per year
Compensation Band: OS-OA05-Fiscal Year 2022-2023
FTE: 1.0

Application Review Begins

Immediately. To ensure consideration, please apply by October 17, 2022; position open until filled

Special Instructions to Applicants

For full consideration, applications should include:
• A current resume; and
• Names and contact information for three professional references.

Department Summary

Living on campus adds tremendous value for students and the University. Students who live on campus during their first year have higher grades, are retained at the University of Oregon at higher rates, graduate at higher rates and graduate more quickly.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, and social and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is an $88 Million educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget).

Position Summary

The Dining Services Recruiting and Training Manager (DSR&T) is responsible for maintaining a student staff of over 800 students to support the operations of 15 dining venues on campus. This position will lead a hiring team that will recruit, interview, onboard, and train dining service student employees as well as develop ongoing training programs and leadership opportunities for the growth of all staff within the organization. This position assesses the staffing needs and budgets of multiple campus food service venues and develops recruiting plans to maintain adequate staffing and staff training needs across all dining venues. Additionally, this position will develop, track, and maintain classified dining staff assignments, recruiting needs, and ongoing training/development programs. This position requires independent decision-making and good judgment and acts as a consultant to dining management in matters related to department coordination. Decisions made in this position relate to management and supervision of employees assigned to the position; budgetary responsibilities for staffing needs and budgets; assisting Housing Human Resources in addressing employee and labor relations issues, developing and delivering a training program to dining employees; problem-solving and responding to issues in a manner which mitigates confusion and contributes to the successful resolution before issues become problems, anticipating the dining manager’s needs, and solving problems regarding office efficiency. Requires excellent interpersonal and communication skills as this position works with all levels of University staff and the public.

This position is a full-time, 12-month position, and will supervise two classified staff and multiple student employees to assist in recruiting, hiring, training, and record keeping.

Minimum Requirements

• Bachelor’s Degree from an accredited institution OR an equivalent combination of education, training, and experience.
• Three years’ experience in Human Resources management OR an equivalent combination of education and subject matter expertise in one or more areas of HR administration (recruitment, onboarding, payroll, etc.)
• Three years’ experience supervising or leading the work of others.

Professional Competencies

• Demonstrated ability to work effectively with faculty, staff, administrators, and students from diverse backgrounds.
• Excellent verbal, and interpersonal skills with the ability to communicate in a manner that consistently demonstrates respect, concern, and responsiveness.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Demonstrated ability to remain flexible and adapt to changing needs and priorities.
• Demonstrated ability to efficiently and independently organize, manage, and prioritize multiple duties and responsibilities.
• Understanding of employment law as applicable in Human Resources.
• Demonstrated ability to juggle competing priorities and work under tight timelines during periods of high stress.
• High level of proficiency with the Microsoft Office Suite (Word, Excel, Outlook, and Powerpoint) and ability to learn and master other software programs/applications as needed.
• Demonstrated commitment to a socially just, multicultural, and inclusive learning environment.
• Ability to establish and maintain effective and collaborative working relationships with colleagues.

Preferred Qualifications

• Experience with Human Resources recruiting/onboarding software.
• Experience working with Banner, When to Work, Kronos, or other integrated data and reporting tools.
• Experience managing students and staff within the higher education context.
• Two years of experience in the food service industry.
• Experience managing HR functions in a higher education environment.
• Experience managing a unionized food service staff.

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background inquiry.

University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process .

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .