Digital Content Manager in Toronto, Ontario

Insight Global

Job Description

Day-to-Day Responsibilities

  • Engage with brand teams to ensure the Product Managers are providing the most up-to-date content for their branded experiences across all platforms (websites, apps, products, etc.).

  • Manage changes and publish content on required content management systems (CMS) — this includes text, images, videos, localization, and components.

  • Inform partners and stakeholders of content requirements needed to support the planning of brand strategies and campaign launches.

  • Manage any platform issues and provide the necessary information to IT stakeholders to resolve any bugs or delivery problems.

  • Attend weekly status meetings to review content and asset requirements with other execution teams (Creative, Media, and External Agencies).

  • Manage the quality of releases through rigorous UAT and QA testing.

  • Provide content and component recommendations to improve customer engagement.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

   

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Skills and Requirements

  • 2+ years of experience managing CMS environments (e.g., Contentful, Webflow, etc.). Webflow would be homerun!

  • 2+ years of experience managing large portfolios and experience in an agile environment.

  • Innovative and a deep thinker who likes to solve complex technical problems in digital transformation.

  • Experience using a project management tool, preferably Jira. Experience using a documentation tool, preferably Confluence.

  • Intermediate knowledge of website components and PIM (e.g., Salsify).

  • Strong knowledge of ecommerce solutions (e.g., Shopify, Magento, etc.).

  • Basic understanding using Google Analytics and creating custom reports. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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