Digital and Social Media Officer

Do you have a passion for creating amazing content for digital channels? Do you know your Tik Toks from your Reels? Are you confident engaging with DMs, comments and feedback? Can you spot online trends and hot topics and respond quickly in a fast-moving landscape?

If that sounds like you, you might want to slide into the role of Digital and Social Media Officer in the University of Wolverhampton’s Content and Communications Team. No day is quite the same in this dynamic role that will give you an opportunity to work on a variety of exciting projects. From working closely with Wolves FC to creating content with some of the world’s most famous technological advancements, such as Spot the robot dog, you’ll have plenty of opportunities to exercise your creativity in this role.

Based in Wolverhampton City Centre, with some travel required to campuses in Telford and Walsall, the full-time role offers a hybrid working pattern (subject to requirements to gather content on-site) and involves creating content for use on the University’s Social Media and digital channels to develop engaging relationships with our stakeholders and build online communities, helping to promote brand awareness and raising the profile of the University.

You will be digitally native, aware of the ever-changing social media algorithms, loves to create content and is eager to learn about how to build a strong and lasting brand.

Supported by the University’s Content Manager, the role will work closely in collaboration with Marketing and Content and Communications team members to create consistent, complementary and well-timed messaging and campaigns.

We’re looking for someone who is an avid Social Media user, with a relevant degree in Marketing, Communications, PR or Advertising, some experience in a similar role, enthusiastic, highly organised but flexible with proven ability to deliver engaging creative content – written, images and video. Some customer care experience or evidence of dealing with customers would be desirable.

From a technical perspective, you’ll need to be familiar with Social Media software scheduling packages, be able to take good quality photographs, have some knowledge of the adobe creative suite, including Photoshop and Premiere Pro (or equivalent tools) and be equipped to shoot, edit and subtitle videos on different devices – sometimes with a very quick turnaround.

The role is fast-paced, full of variety with lots of scope to develop skills in an innovative Communications environment.

The University of Opportunity for Students and Staff

As part of our commitment to ensure the diversity of our staff body reflects those of the student and local communities we serve, we particularly welcome applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges)

PLEASE NOTE: Applications are scored against the criteria set out in the job description and person specifications attached to this advert. Applications are not assessed against the job advert so please ensure your applications are crafted against the Job Description and Person Specification contained within it.