Customer Service Representative in Casper, Wyoming

Robert Half

Description

Organization Seeks Customer Service Representative!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position is based in a dynamic and fast-paced environment. If you’re looking for a long-term contract to hire engagement, and can work in Casper, Wyoming, this could be the Customer Service Representative position for you!

Your responsibilities

  • Manage and place incoming telephone calls

  • Manage the fielding and sending of important written business correspondence

  • Assist in order entry and shipment tracking for a parts distribution company

  • Deliver outstanding, friendly, business to business customer service in a timely fashion

    Requirements – Strong technical skills including proficiency with MS Office

  • 2+ years’ experience with performing in a goal-driven & customer-focused environment preferred

  • Ability to navigate multiple computer systems and applications

  • Solid understanding of order entry

  • Asset Inventory experience

  • Proficiency in customer service

  • Knowledge of Shipping operations

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Experience performing extensive research to resolve complex customer inquiries

  • Positive attitude and an engaging businesslike approach

  • Strong problem-solving skills

  • Strong customer service and office administrative skills

  • Excellent written, verbal and social communication skills highly desired

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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