Customer Service Representative – $23/hour – Mon-Fri Days – Norman, OK in Norman, Oklahoma

Amergis Healthcare Staffing is seeking a Customer Service Representative to provide service and support to our customers. This individual interacts with customers to provide information in response to customer inquiries and handle/resolve complaints.

Responsibilities:

• Effectively processes all incoming calls in a professional, friendly and timely manner

• Communicates with customers to resolve problems and concerns in a courteous, professional and timely manner

• Provides customers with consistent, high-quality service in accordance with company procedure

• Provides switchboard assistance as needed

• Follows up on customer inquiries not immediately resolved (as applicable)

• Recognizes, documents, and alerts the supervisor of trends in customer calls

• May perform receptionist and operator duties

• Performs various additional administrative functions as needed or assigned, including correspondence and filing

• Performs other duties as assigned/necessary

  Minimum Requirements:

• High school diploma or equivalent (as applicable)

• Basic reading, writing, and arithmetic skills required

• Must be computer literate with the ability to learn customer service software applications

• Professional verbal and written communication skills

• Ability to effectively elicit/provide information to and from appropriate individuals (including but not limited to supervisors, co-workers, clients) via strong communication skills; proficiency in the English language may be required

  Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks

• Health, dental, vision, and life insurance

• 401(k) savings plan

• Awards and recognition programs

  *Benefit eligibility is dependent on employment status.

  About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.