Culinary Excellence Manager

03-Oct-2022

Yale Hospitality – Business Office

76547BR

University Job Title

Dining Manager 2

Bargaining Unit

None – Not included in the union (Yale Union Group)

Compensation Grade

Administration & Operations

Compensation Grade Profile

Supervisor; Senior Associate (24)

Wage Ranges

Click here to see our Wage Ranges

Work Location

Central Campus

Worksite Address

246 Church Street
New Haven, CT 06510

Work Week

Flexible or Non-Standard (for anything other than Standard)

Searchable Job Family

Dining Halls, Dining Services

Total # of hours to be worked:

40

Position Focus:

The Culinary Excellence Manager reports to the Managing Director/Executive Chef. This position has responsibility for overseeing production, culinary standards, sanitation and training for a large university’s residential dining hall operation. In addition, as a member of the culinary team of Yale Dining, the CEM supports the organization’s mission providing support to the department in the following areas: menu development, food specifications, training programs, special events and catering.

Essential Duties

1. Direct the preparation, production and service of meals utilizing a standardized recipe file and established departmental policies and procedures. 2. Develop and monitor the operating budget and provide weekly updates; process weekly payrolls and maintain necessary documentation. 3. Supervise and coordinate the activities of dining hall staff, consisting of cooks, pantry workers, general service assistants, desk attendants, student workers, and in some locations, an Assistant Manager and/or Manager-in-Training. 4. Provide ongoing coaching, training, guidance and direction to staff members; maintain positive employee relations and resolve issues in a timely and proactive manner; responsible for performance management of staff; participate in and respond to grievances. 5. Forecast meal counts and determine production quantities for menu items; prepare orders for food, cleaning supplies, paper products, small utensils, and other products as required. 6. Supervise receiving and storage activities; responsible for sanitation and security of all storage facilities; maintain inventory records as instructed. 7. Direct the processing and preparation of food for catered events; coordinate arrangements with catering personnel to service event and supervise the service of the event; determine costs, compile and submit billing information. 8. Maintain excellent customer relations with masters, faculty, staff and students. 9. Provide unit sanitation and adherence to proper food handling procedures. 10. Responsible for customer admittance procedures and records including cash control. 11. May perform other duties as assigned.

Required Education and Experience

Bachelor’s Degree in Hotel/Restaurant Administration or a related field. Two year previous food production experience; or an equivalent combination of education and experience.

Required Skill/Ability 1:

Ability to utilize exceptional communication skills to interact effectively with Heads of College, Deans and all other university constituents.

Required Skill/Ability 2:

Strong leadership, oral and written communication skills. Ability to effectively supervise and train a diverse work staff. Proven ability managing bargaining unit employees.

Required Skill/Ability 3:

A proven track record of successfully controlling costs and managing annual budgets exceeding $3 million dollars

Required Skill/Ability 4:

Strong and demonstrated ability with food service management systems or similar recipe development/menu management systems, database management, Microsoft Office, internet and e-mail.

Required Skill/Ability 5:

Ability to work flexible and demanding hours.

Required Licenses or Certifications

Certification in food protection program.

Physical Requirements

Sustained standing; frequent bending. Move, lift and carry supplies, equipment, and materials weighing up to 25 pounds without assistance from floor to waist height and 20 pounds to shoulder height. Carry supplies up or down stairs if necessary.

Weekend Hours Required?

Yes

Evening Hours Required?

Yes

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit “Learn about background checks” under the Applicant Support Resources section of Careers on the It’s Your Yale website.

COVID-19 Vaccine Requirement

Thank you for your interest in employment at Yale University. Please also note that the university has a COVID-19 vaccination and booster requirement for all students, staff & faculty which is described in the COVID-19 Vaccine Program. As you search our open positions, you will see that all postings list their on-site addresses which gives more detail on the on-campus work location of the role.

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

W.L. Harkness Hall, 3rd Floor, Room 303

100 Wall Street, New Haven CT 06511

203-432-0849

[email protected]<mailto:[email protected]>

Note

Yale University is a tobacco-free campus