Credentials Evaluator, Domestic Evaluation

85982BR

Off-Campus: Other AZ Locations

Credentials Evaluator

Job Description

Arizona State University is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options:

• Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.
• Full remote work is an arrangement where the employee spends every workday at a site other than a regularly assigned ASU work location. This arrangement should only be granted when the criteria in the flexible work arrangement policy are met. Executive vice president-level approval is required.

Flexible work options (if available) for this position will be discussed during the interview process. 

At Arizona State University, we measure ourselves not by whom we exclude, but rather by whom we include and how they succeed. In Admission Services, we are passionate about helping students find their right university fit and working together as a team to achieve our enrollment goals. If you are solution-oriented, love helping people, believe in the transformative power of higher education and enjoy working in a fast-paced environment, then you will thrive in Admission Services.

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential. Work requires patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-designed processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. The job environment promotes steady, methodical work output so that job routines can be completed on time and error-free. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis.

The position examines and evaluates academic records/credentials of students applying for admission to university. Determines if a student meets established academic requirements. Performs various data entry and clerical duties in order to maintain accurate student records.

Job Family

Advising & Admissions

Department Name

Admission Services

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$20.91 per hour

Close Date

28-November-2022

Essential Duties

• Evaluates, certifies and processes credentials for students applying for university admission; ensures authenticity of documents and that requirements have been met using established admission policies and guidelines.
• Reviews and verifies transcripts received; checks and converts credits to semester system as needed; determines transferability and equivalencies of courses based on course descriptions; checks for repeat courses.
• Applies functional knowledge to analyze and respond to matters requiring comprehensive knowledge of department policies and procedures, research and interpretation of a variety of information levels; uses critical thinking to determine when exceptions to policy are needed and to analyze unique problems.
• Responds to inquiries from students, departments or general public by telephone, in person or via email regarding application status or related department procedures; provides information as requested or routes inquiries to appropriate departments.
• Evaluates high school and college courses according to the Arizona Board of Regents competency requirements.
• Maintains computerized student files by entering updates and/or deleting records as required.
• Processes admission applications; major changes for undergraduate admissions; enters information in the student database system.
• Performs various clerical functions in order to maintain files, process paperwork, prepare reports and fulfill information requests.
• Participates in special projects with team members as directed.
• Assists with specialized or complex work processes as assigned.

Minimum Qualifications

Two years of general clerical or related experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience analyzing and evaluating data
• Experience maintaining detailed records
• Experience in work that requires organizational skills and strong attention to detail
• Registrar or admission experience
• Database management experience
• Customer service experience
• Research experience
• Evidence of critical thinking skills

Working Environment

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds. Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions. Job activities require knowledge and ability to learn various computer programs.

Department Statement

In support of the university mission and goals, Admission Services creates and promotes the broadest possible awareness of ASU as the New American University. This is accomplished through meaningful interactions and customer service throughout the college search and enrollment processes.

Admission Services attracts and enrolls diverse, high achieving and talented students from Arizona, the nation and the world and engages families, educators, and other members of the community in the encouragement of students to pursue higher education at Arizona State University.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

COVID-19 Vaccination Requirements: Arizona State University is a federal contractor and subject to federal regulations which may require you to produce a record of a COVID-19 vaccination. For questions about medical or religious accommodations, please visit the Office of Diversity, Equity and Inclusion’s webpage.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.