Course Co-Ordinator

View All Vacancies
Department Childhood, Youth and Community
Location: City South Campus
Salary:

£25,234 to £27,428
per annum
Fixed Term – 11 months
Posted On:  Friday 11 November 2022
Closing Date:  Friday 25 November 2022
Interview Date: 
Friday 02 December 2022
Reference:  112022-662

Birmingham City University is a large and diverse place to study right in the heart of the city and we currently have an exciting opportunity for an experienced course coordinator to join the School of Education and Social work’s dynamic team.  The role will suit an experienced administrator who is looking to work in a busy, student facing team within the Higher Education sector. 

 As a Course Co-ordinator, you will manage and have responsibility for the administration of a varied portfolio of courses.  You will be responsible for all aspects of course administration, including, but not limited to : enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, personal support arrangements and general enquiry handling.

You will be able to plan, manage and prioritise your own workload to ensure that deadlines are met, anticipating problems with the achievement of objectives and either seeking help or resolving issues in a timely manner.

You will possess excellent communication skills to enable you to build positive working relationships with key internal and external stakeholders and support academic staff and students.

You will have the ability to work on your own initiative for role specific objectives and as part of a wider team to support the School and link into key events in the student lifecycle.

You will be educated to degree level (or equivalent experience) coupled with proven administrative, IT and customer service experience within a complex environment, ideally a HE setting.

You’ll need to have excellent IT skills (Microsoft packages), and although not essential, will ideally be used to be working with student record systems, ideally SITS.

 Your drive to deliver superb customer service and your exceptional communication skills alongside your ability to act as a team player, demonstrate intellectual curiosity, to manage your workload and your excellent interpersonal skills will be what sets you apart.

Birmingham City University has the drive and ambition to be a leading seat of teaching and research excellence. We are passionate about providing our learners with a transformational journey, enabled by an exceptional and supportive academic community.

With around 26,900 students from 100 countries, Birmingham City University is a large and diverse learning community. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate academics, and focus on practical skills and professional relevance all support our graduates’ future employability.

We’re investing £340 million in our estate, including a major expansion of our City Centre Campus at East side, providing students with an enviable range of facilities

Our staff and student community is defined by our core values, which outline who we are as a University and how we will work with each other. Our core values are Excellence, People focused, Partnership working and Fairness and integrity.

Further details:

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here: https://www.gov.uk/check-uk-visa

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us: RTinbox@bcu.ac.uk

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

Birmingham City University (‘BCU’) is committed to protecting your personal data and being transparent about what we do with your personal data. One of the ways we do this is through our privacy notices. For further information please click here .