Coordinator, Communications and Engagement

Job no: 0057260
Location: Parkville
Role type: Full time; Continuing
Department/School: Student and Scholarly Services
Salary: UOM 7 – $98,402 – $106,519 p.a. plus 17% super (pro rata for part-time) 

This position is a professional development opportunity for University of Melbourne staff. Only current Continuing, Fixed-Term, and Casual staff are eligible to apply. Eligible staff wishing to apply must update their profile on the application page to indicate they are ‘currently employed by the University of Melbourne’. This will confirm eligibility for positions which are open to internal staff applicants only. 

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands. 

About Student and Scholarly Services 
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff. 

About the Role 
As the Coordinator, Communications and Engagement, you will work collaboratively with the Student Life team in Student and Scholarly Services, Office of the Provost, and the Melbourne Centre for the Study of Higher Education, to plan, design and deliver program wide coordinated communications strategies and campaigns to staff across the university designed to improve student awareness and engagement with these programs. Your role supports the delivery of key aspects of Advising and Mentoring through key channels including the Adviser Portal, websites, Staff Hub, and disseminates key program messages through fit-for-purpose content segmented and relevant to a variety of staff audiences. 

Responsibilities include: 

• Develop strategic communications plans that support operational enhancements and refinements in collaboration with the Office of the Provost to sequence outputs and enable timely and effective implementation 

• Oversee the content on the Adviser Portal, ensuring that it supports key messages and provides relevant content to academic advisers 

• Engage with the key stakeholders including academic advisers to produce dynamic content to support adviser engagement at a program-wide level, aligning to key messaging and evolving as the program matures 

• Contribute to a range of Student Life and student experience initiatives as required 

About You 
To be successful in this role, your advanced levels of organisational and time management skills will assist in prioritising workloads in order to ensure efficient delivery of tasks are met with deadlines. You will have the ability to communicate and maintain rapport with diverse student, stakeholder and client groups in a fast-paced work environment.  You will consistently display initiative and flexibility, with eagerness to take on new challenges. 

You will also have: 

• A degree or post-graduate qualification with substantial relevant experience; or extensive experience and management expertise; or an equivalent combination of relevant experience and/or education/training 

• Strong copy/content writing and editing skills ensuring clear, simple and consistent messaging, including for web or other online channels 

• Demonstrated experience and skills in developing and implementing effective communication strategies to reach diverse audiences 

• Experience using the University’s web CMS 

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement. 

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check. 

Benefits of Working with Us 
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits: 

• Flexible working arrangements, generous personal, parental and cultural leave 

• Competitive remuneration, 17% super, salary packaging and leave loading 

• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs 

• Discounts on a wide range of products and services including Myki cards and Qantas Club 

• Career development opportunities and 25% off graduate courses for staff and their immediate families 

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits . 

Be Yourself 
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live. 

Join Us! 
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience.  Please note that you are not required to provide responses against the selection criteria in the Position Description. 

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected] . 

Please note: To be considered for this role you must have current valid work rights for Australia. 

Position Description