| UNT System Overview | Welcome to the University of North Texas System . UNT System includes the University of North Texas in Denton , the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year. |
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| Posting Title | Computer Lab Supervisor- Frisco Landing |
| Department | UNT-University Library-Gen-141000 |
| Job Location | Frisco |
| Full Time/Part Time | Full-Time |
| Retirement Eligibility | TRS Eligible |
| Additional Retirement Information | For more information on retirement plan options, please visit https://hr.untsystem.edu/benefits/retirement-plans/index.php . |
| Salary Information | Commensurate with experience |
| Department Summary | A wide range of student- and faculty-centered services are the cornerstone of the Libraries’ integral role in the University of North Texas community. As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas. As the most-used service on campus and an essential component of education and research at the University of North Texas, the Libraries offer access to more than 6 million items (print and digital) along with expert personnel to assist patrons in achieving their academic and scholarly goals. We provide innovative programs and support to enhance the relationship between teaching and learning at the University of North Texas. Libraries Technology and Computer Operations (Lib TACO) provides IT solutions and support for the UNT Libraries. This includes staff workstations and software, student computer lab workstations, printing, esports & gaming, design and maintenance of lab facilities, makerspace initiatives, electronic resources, and things yet to come. The University of North Texas is a student-centered public research university with nearly 40,000 students. A Carnegie-ranked Tier One public research university, UNT is one of the nation’s most diverse universities. UNT has been designated as both a Minority Serving Institution and Hispanic Serving Institution and stands committed to equity, diversity, and inclusion in its pursuit of academic excellence. We are big and bold All About UNT With 7.5 million people and two international airports, DFW is the fourth-largest metro area in the United States. DFW is racially, ethnically, religiously, and culturally rich and maintains a long-standing commitment to the arts exemplified by local attractions such as the Dallas Arts District and the Fort Worth Cultural District. UNT’s proximity to these major metropolitan centers ensures that our new colleague will be able to access a wide range of activities and cultural experiences. The university also has a generous benefits, leave and perks package . In the UNT Libraries, we define diversity in the broadest terms because we recognize that the best solutions come from a diverse mix of perspectives and backgrounds. We value the qualities, both visible and invisible, that our colleagues bring to their work every day and understand that our differences are our greatest strength. We recognize our responsibility to foster an open, welcoming environment where students, faculty, and staff of all backgrounds can collaboratively learn, work, and serve. We are dedicated to creating a climate that values and actively promotes an equitable and inclusive environment that removes barriers to full participation. |
| Position Overview | This position is working supervisor position that is responsible the organization and coordination of the daily functions of the Spark at Frisco a makerspace and a student technology hub within the library that blends library services with hands-on integration of innovative technology to support academic and hobbyist learning at UNT. The Spark @ Frisco is one of three locations and although this position will be primarily responsible for Frisco they will be a member of the overall supervisory team for the Spark system and may be involved in and rotate between locations. This position maintains the working atmosphere of the service desk and makerspace including customer service, circulation services, equipment and supplies. Knowledge of library functions and duties such as collection maintenance and preservation, website maintenance and basic to advanced troubleshooting of technology and specialized equipment will be expected. Works with Manager and or other IT professional for complex troubleshooting and upgrade recommendations. |
Additional Posting Details
| Minimum Qualifications | Bachelor’s Degree in related field and one year of related computer experience; or any equivalent combination of education, training and experience. |
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| Knowledge, Skills and Abilities | • This position requires extensive management skills and computer experience. |
| Preferred Qualifications | The preferred candidate will possess the following additional qualifications: Bachelor’s degree plus one year experience supervising in a technology based training environment, computer lab, makerspace, FabLab, or technology gym. We want to emphasize that the preferred qualifications are not required and that we are committed to helping our future colleague develop these preferred skills. We strongly encourage those who are passionate about fostering diverse inclusive and equitable libraries to apply. We welcome applications from all qualified individuals. |
| Required License / Registration / Certification | |
| Work Schedule | Monday through Friday, 7:00am-4:00 with some nights and weekends |
| Driving University Vehicle | No |
| Security Sensitive | This is a security sensitive position. |
| EEO Statement | The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices. |
| Classification Title | Computer Lab Supervisor |
| Physical Requirements | Carrying, Lifting up to 25 pounds, Sitting, Squatting, Stooping, Bending, Standing, Walking, Ability to communicate |
Job Duties
| o | Hires and provides ongoing training and supervision to SPARK student assistants with regards to all aspects of the SPARK service desk and assist in the supervision of makerspace specialty equipment, basic equipment, software, instruction, tours, service and procedures |
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| o | Provides instruction sessions, workshops, hands on making, tinkering, and development of high level projects, programs, and makerspace enrichment endeavors. |
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| o | Assist in the coordination for makerspace service, including organizing work schedules for spark student staff to ensure proper desk (virtual and physical), event and workshop coverage during hours of operation, and maintain accurate records to report to manager of all transactions as well as promoting the services available in the makerspace to increase awareness and help grow the space in response to clientele needs. |
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| o | Assist in the coordination of circulation services including loan system support, responding to inquiries on procedure, machine operations, maintenance of equipment and services. Maintain SPARK supplies inventory for equipment, events, and projects. |
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| o | Front line support for equipment. Perform basic troubleshooting, in coordination with the Spark technical support staff. Assesses damages, attempts to track origins of damages, reports conditions to supervisor and the appropriate technical support personnel. |
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| o | Assists in the safety coordination for the spark locations, reviewing and maintaining, PPE, first aid, and safety protocols to reduce risk and provide training and guidance for the team. |
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Posting Detail Information
| Posting Number | S5327P |
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| Position End Date (if temporary) | |
| Special Instructions to Applicants | Applicants must submit a resume, a cover letter and a list of three professional references with their online application. Cover letter should include a brief diversity statement explaining how the applicant will contribute to UNT’s commitment to fostering an open, diverse and inclusive community. |
| Quicklink for Posting | https://jobs.untsystem.edu/postings/66041 |
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