Role purpose: Build strong partnerships and help schools and school systems implement IB programmes well, so that IB grows sustainably and partners receive consistent, high-quality support. The role supports partnerships, portfolio health and growth through engagement, coordination and insight.
Manage and grow relationships and engagement within the assigned portfolio of schools.
Ensure schools receive coordinated, practical support to implement IB programmes successfully in their context.
Improve understanding and recognition of IB programmes and services with relevant stakeholders.
Use data and feedback to identify risks, opportunities and priorities across the portfolio.
Share insights from assigned portfolio with IB teams to improve services, processes and the school experience.
Key Accountabilities
Account Management, Partnership Planning and Knowledge Sharing
Partnership Management with Schools, Groups and Systems
IB Programme Development and Quality Support
Authorization and Evaluation Services
Retention and Risk Management
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Growth and Opportunity Development
Localized Strategy, Stakeholder Insight and Delivery
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All activities above are performed within centrally defined strategy, policy and approval frameworks.
Problem Solving and Decision-Making Level
| Works with Heads and Senior Managers to manage day‑to‑day portfolio activities within agreed strategy, policy and governance frameworks. Uses data, feedback and professional judgement to identify risks, opportunities and priorities, and recommends practical actions to improve quality, retention and growth. Influences internal stakeholders and partners, escalates material risks appropriately, and coordinates responses across IB teams. Decisions with material financial, contractual or strategic impact are escalated to Senior Managers or Country Heads. Translates partner needs into practical support plans and coordinates delivery across IB teams and services. The role does not have authority to approve commercial terms, bind IB contractually, or take final economic decisions, all of which are exercised centrally. |
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