Communications Senior Officer, LICA-9, Manila

UNOPS

South East Asia Multi-Country Office (EAPMCO)

The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia – 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises nine business units: SEMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Lao PDR, EAPMCO Philippines and EAPMCO Cambodia.

In 2022, the UNOPS EAPMCO implemented projects worth more than USD 95.7 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services.

The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.

UNOPS in the Philippines

Established in 2016, UNOPS Philippines provides expert support to ensure sustainable project management, procurement and infrastructure activities in projects. With funds from the European Union (EU), UNOPS supports the Supreme Court, the Department of Justice, and the Department of the Interior and Local Government under the Governance in Justice (GOJUST) Programme (GOJUST2) through procurement, logistics, and grants management to push forward the justice reform agenda of the Philippine government through innovations and interventions; as well as providing grants to civil society organizations to improve access to justice of marginalized groups. In the Support to the Bangsamoro Transition (SUBATRA) Programme, UNOPS is working with the Bangsamoro Autonomous Region of Muslim Mindanao (BARMM) Government strengthening capacities of the executive, legislative and judicial branches to ensure a smooth transition, also with funds from the EU. In the health sector, UNOPS works with the DOH / ADB in the HEAL project (Health System Enhancement to Address and Limit COVID-19).

UNOPS Philippines is in the process of expanding its area of engagement in cooperation with its development partners, focusing mainly on a portfolio of projects and programs in the infrastructure, logistics management, procurement in health, rule of law, and governance sectors.

Background Information – Project

As the UN agency mandated to deliver procurement and project management solutions to government partners to support the 2030 Agenda, UNOPS is proposing to support The Department of Health (DoH) of the Philippines to deliver the Philippines Multisectoral Nutrition Project (PMNP).

UNOPS has been requested to act as a Third-Party procurement Agency (3PPA) to support the centralized purchasing service needs of the PMNP project, in the areas of nutritional commodities, health supplies and advocacy services. Additional support can cover capacity building, project management services and social behavioral change and communication to support the overall project aims.

Functional Responsibilities

The Communications Senior Officer will be responsible for provision of specialised support to Senior Project Manager in preparation and finalisation of communication documents, including communications strategy, reports, briefing and research documents, media releases, stories and other written content for website and social media channels project success stories and other publicity material, organisation of events, development and implementation of various outreach plans and campaigns. Most of the materials will be prepared in English, while some documents will be in local languages.

The Communications Senior Officer will undertake, but not be limited to, the following tasks/duties:

Communications

  • Implement and update of the project Communications Strategy and action plan;
  • Lead the content development, editing, proofreading, production and dissemination of all communications materials for the project, such as project stories, publications, factsheets, social media content, infographics, posters, web content, and presentations;
  • Develop and maintain close working relationships with the government, donor, implementing UN agencies, and other stakeholders to ensure consistency on branding and communications, providing regular updates on communications content;
  • Manage day-to-day media relations for the PMNP Project;
  • Lead in organizing high profile events and donors’/VIP visits, press conferences/public outreach and other events;
  • Identify new and creative ways to enhance awareness and outreach of the information related to the project activities and its deliverables;
  • Work together with the Graphic Designer to conceptualize, develop layout, format and design all promotional materials and activities agreed as part of the communication strategy;
  • Edit, review and advise on all project publications to ensure quality across effective outreach;
  • Organise production of the audio-visual content with the selected contractor(s);
  • Ensure full compliance of project communications activities with donors’ guidelines and requirements;;
  • Oversee media monitoring, for both internal and external use;
  • Work closely with different communication service providers to oversee the development of project specific media campaigns, outreach materials and organisation of high level events;
  • Support overall EAPMCO communications and visibility, by closely coordinating with the EAPMCO Communications team and contributing to communications as required;
  • Increase overall EAPMCO UNOPS branding, recognition and visbility through a project and country level.

Support Stakeholder Management

  • Under the delegation and at the request of the EAPMCO Partnerships Specialist, support UNOPS in UN Country Team Communication Groups and develop joint agency communication opportunities, including facilitating organization of events, meetings and workshops, as appropriate;
  • Coordinate with partners and UN agencies to increase the project and EAPMCO visibility under the guidance of the partnerships specialist.

Reporting

  • Prepare briefs, talking points, key messaging for discussions with partners in key coordination meetings to discuss data, trends analysis and any identified gaps and/or needs observed;
  • Report on and monitor the impact of communications, tailoring approach on an ongoing basis as required;
  • Provide assistance in drafting and editing reports for donors, including on political and socio-economic trends and conditions in the relevant sectors in Philippines;
  • Provide assistance in drafting background analysis and/or briefing documents as requested;
  • Document and report activities highlighting progress on the communications activities.

Knowledge management:

  • Participate in the UNOPS communities of practice /contribute to the knowledge management and active sharing in Currents;
  • Contribute to identification and sharing of lessons learned and the best practices;
  • Close interaction with the EAPMCO communications and project teams to share information and knowledge as related to projects and communications.

Research

  • Obtain the information, analyse and prepare reports about activities of key stakeholders.

Other

  • Provide communications support to other projects implemented by UNOPS Philippines Office, and the South East Asia and Pacific Multi Country Office (where required).
  • Any other Communications task as directed by the supervisor to ensure the support the project and EAPMCO’s communication activities.
  • Perform any other task reasonably requested by the Project Manager.

Competencies

Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion.

Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles.

Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).

Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries.

Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements.

Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving.

Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground.

Education/Experience/Language requirements

Education:

  • Advanced University Degree preferably in communications, journalism, public relations, international relations or a related field is required.
  • University Degree (bachelor’s degree/first level) with a combination of two additional years of relevant professional experience may be accepted in lieu of the advanced university degree.

Experience:

  • Minimum two years (or more based on academic credentials) of relevant work experience in communications, public relations, media or journalism is required
  • Experience working with the UN is an advantage.
  • Experience working with Social Behavioural Change Communication is an asset.
  • Experience in producing analytical reports and communications products is an advantage.

Language:

  • Fluency in both written and spoken English is required.
  • Fluency in both written and spoken Tagalog is required.
  • Knowledge of one major regional dialect will be an advantage.

Contract type, level and duration

  • Contract type: Local ICA
  • Contract level: ICS 9 / LICA 9
  • Contract duration: Open-ended and subject to organizational requirements, availability of funds and satisfactory performance.
  • **Duty Station:**Manila, Philippines. Manila is a family duty station

The position is open for application only from the Philippines nationals and those who hold valid permission to work in the country.

For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx

Additional Information

  • Please note that UNOPS does not accept unsolicited resumes.
  • Applications received after the closing date will not be considered.
  • Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
  • UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
  • Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
  • We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.

Terms and Conditions

  • For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
  • For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
  • All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
  • It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.

How to apply

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