Communications Officer (Student Information)

Job no: 0057634
Location: Parkville
Role type: Full time; Continuing
Department: Student and Scholarly Services
Salary: UOM 6 – $89,182 – $96,536 p.a. plus 17% super (pro rata for part time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

About the Role
As the Communications Officer (Student Information), you will play a key role in supporting Student Life initiatives, particularly Academic Advising, Melbourne Peer Mentoring Program (MPMP), and Melbourne Plus, the University’s co-curricular recognition program, through providing student-facing communications.

You will work closely with the Communications and Engagement Specialist (Student Information) to deliver coordinated campaigns through a range of student-facing channels, to improve student awareness and engagement with these programs. Working to agreed production schedules and communications plans, you will deliver content that aligns to key program messages and key points in the student journey and promote the programs in real time through coverage and engagement at student life events.

Responsibilities include:

• Deliver communications plans aligned to the strategies developed by the Communications and Engagement Specialist
• Contribute to the creation of an annual communications plan
• Ensure communications solutions align with the broader Student Life teams in SASS
• Contribute to the development of key student-facing resources for advising and mentoring

About You
You will have excellent communication skills, with an ability to communicate with diverse students, stakeholders and client groups, both internally and externally. You will have strong problem-solving skills, including the ability to think creatively and work collaboratively with teams to solve business challenges.

You are highly organised with strong time management skills, including the ability to prioritise workloads. You also show initiative and flexibility, with a willingness to take on new challenges.

You are also results-focused with the ability to apply adaptive reasoning, sound judgement and critical thinking. You also manage issues and identify trends to support exceptional service delivery. 

You will also have:

• A degree qualification with relevant experience; or extensive experience; or an equivalent combination of relevant experience and/or education/training 
• Demonstrated experience and skills in supporting communication strategies to reach diverse audiences
• Proven ability to use a range of communication channels, especially utilising digital media and technologies

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and leave loading
• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience.  Please note that you are not required to provide responses against the selection criteria in the Position Description.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected] .

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Position Description