Communications Officer (CDA/Replacement)
Carleton University
Career Development Assignment (CDA):
The successful candidate must obtain a leave of absence from their current and substantive position, where applicable. Permission for such leave must not be unreasonably withheld.
If you are an internal applicant, please make sure to update your current union status in your candidate profile each time you apply for a vacancy. Internal candidates will be given priority consideration at this time. Please note: Carleton University encourages applications from all qualified candidates.
About Carleton University
Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. Carleton is recognized annually as a top regional employer and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence, and Platinum Level Certification for Mental Health at Work. Situated on unceded Algonquin territory and bordered by the Rideau River and historic Rideau Canal in Ottawa, Carleton is just minutes from the heart of our nation’s government and G-7 organizations, providing opportunities for staff and faculty to make a positive impact in our community and around the world.
Duties and Responsibilities:
Reporting to the Associate Vice-President Teaching and Learning (AVPTL), the Communications Officer is responsible for developing, implementing and evaluating a broad range of public relations activities. The incumbent develops and executes communications plans for the Office of the Associate Vice-President Teaching and Learning (OAVPTL) at Carleton University to enhance the strategic direction and positioning of teaching and learning. This includes guiding and supporting the communication activities of the teams that comprise Teaching and Learning Services (Digital Learning, Learning Spaces and Events Support, and Teaching Excellence and Innovation).
Working closely with the AVPTL and the Director, Teaching and Learning, the incumbent is also responsible for coordinating communications and ensuring consistent content, design, quality and messaging across all channels (print and online) to enhance the level of awareness of OAVPTL services and initiatives among its key internal audience, Carleton’s teaching and learning community (faculty, contract instructors, teaching assistants and students) and externally to the broader community.
Qualifications:
The incumbent must possess the following qualifications:
• Require a combination of communications expertise and planning/coordination skills.
• High levels of initiative and reliability.
• Strongly developed analytical, problem solving and organizational skills.
• Exceptional interpersonal skills and be comfortable in communicating and working collaboratively with staff, faculty and students, as well as external partners.
• Initiate and juggle a number of projects at the same time.
• Maintain current knowledge of industry trends and best practices in online communications.
• Knowledgeable in and comfortable using social media tools such as Twitter, Youtube, etc., with very strong writing skills for the web.
• Able to assist and guide senior management, staff and faculty on web communications strategies and web content.
• Creative and able to think outside the box to assist in generating ideas for social, web and print communications, including taking the initiative to implement these ideas.
• Able to execute web communications strategies and evaluate their effectiveness.
• Knowledge and experience in coordinating the contributions of multiple people to meet tight deadlines is an asset.
• Excellent problem-solving skills and the ability to find solutions to emerging issues in a timely manner.
• Willing to learn and adapt to new technologies (web-based or otherwise) that benefit the operations of the OAVPTL.
Education and Experience:
The above is normally acquired through the completion of:
• Completion of an Honours degree in Journalism, Communications or Marketing.
• Minimum five years of communications and web content management experience
• Excellent knowledge and expertise with the following software:
-Microsoft Office, Adobe Creative Suite (including basic media tools), content management systems and social media platforms.
-Knowledge of HTML and PHP is an asset.
HR Note:
Carleton University and CUPE 2424 are currently completing a joint job evaluation and pay equity project. The University and the Union are working together to describe the skills, effort, responsibilities and working conditions associated with every CUPE 2424 job, including this one. As a result, the job description that is currently associated with this posting (for recruitment purposes) may be revised to reflect the actual duties captured in the new job descriptions.
By applying for this job you are acknowledging that the actual duties associated with this job may differ somewhat from those identified in the job posting and that you will agree to perform the duties of this job as determined through the joint job evaluation process.
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Important Note Regarding Pandemic Related Operations:
This position is required to work on campus. Exceptionally, since March 2020, many staff and faculty at Carleton University have been working from home in order to comply with public health requirements while continuing to provide services to support the operational functioning of the university. We are currently in the process of identifying positions that need to work on campus as part of our return to campus process. This position may be required to work temporarily remotely due to public health requirements or it may have been identified as one of the roles that are required to work on campus. If this position is required to work on campus, the successful candidate will be informed of the health and safety measures that are in place to ensure their safety on campus. If there is a requirement to work remotely (it is possible that there could be a requirement to work both remotely and on campus), the successful candidate will work with the manager to set up a remote work environment including discussing appropriate technology and requirements. Please note that once public health requirements permit, Carleton University will resume normal on campus operations and at that point there will be a timely notification provided by the manager and the requirement to working full time physically onsite will resume. Therefore, we are looking for candidates currently in or looking to relocate to the Ottawa area.
Additionally, Carleton University is continuing to maintain a safe work environment and requires mandatory vaccination against COVID-19 as per Public Health recommendations under the Reopening Ontario Act. As Carleton University requires that staff be available to attend on-campus meetings and to work, as required, in person, the successful candidate will be required to comply with this policy and be fully vaccinated before commencing employment. Subject to permitted exemptions under the Ontario Human Rights Code, if you are the successful candidate, your offer of employment will be conditional upon you attesting that you are fully vaccinated with a course of vaccines that have been approved by Health Canada and submitting appropriate proof of vaccination.
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