Communications & Engagement Specialist

Job no: 0057622
Location: Parkville
Role type: Full time; Continuing
Department: Student and Scholarly Services
Salary: UOM 7 – $98,402 – $106,519 p.a. plus 17% super (pro rata for part time)

The University of Melbourne would like to acknowledge and pay respect to the Traditional Owners of the lands upon which our campuses are situated, the Wurundjeri and Boon Wurrung Peoples, the Yorta Yorta Nation, the Dja Dja Wurrung People. We acknowledge that the land on which we meet and learn was the place of age-old ceremonies, of celebration, initiation and renewal, and that the local Aboriginal Peoples have had and continue to have a unique role in the life of these lands.

About Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

About the Role
As the Communications and Engagement Specialist, you will play a key role in supporting the Student Life initiatives, particularly Academic Advising, Melbourne Peer Mentoring Program (MPMP), and Melbourne Plus, the University’s co-curricular recognition program.

You will work collaboratively with the Student Life team in Student and Scholarly Services to design and deliver coordinated communications strategies and campaigns designed to improve student awareness and engagement with these programs. You will support the delivery of key aspects of Advising and Mentoring through the Student and Adviser Portals, integrating with key relationship management and student information systems.

Responsibilities include:

• Develop student communications strategies to promote Student Life initiatives
• Work collaboratively across teams in SASS to promote Student Life initiatives in the Onboarding journey
• Drive the process to generate an annual communications plan that it’s integrated into the broader communications plans
• Deliver advising and mentoring content through the Student Portal

About You
You will have excellent communication skills, with an ability to communicate with diverse students, stakeholders and client groups, both internally and externally. You will have strong problem-solving skills, including the ability to think creatively and work collaboratively with teams to solve business challenges.

You are highly organised with strong time management skills, including the ability to prioritise workloads. You also show initiative and flexibility, with a willingness to take on new challenges.

You are also results-focused with the ability to apply adaptive reasoning, sound judgement and critical thinking. You also manage issues and identify trends to support exceptional service delivery.  

You will also have:

• A degree qualification and substantial relevant experience; or extensive experience; or an equivalent combination of relevant experience and/or education/training 
• Demonstrated experience and skills in supporting communication strategies to reach diverse audiences
• Proven ability to use a range of communication channels, especially utilising digital media and technologies, to engage customers and stakeholders in innovative and challenging initiatives

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

Please note: To be considered for this role you must have current valid work rights for Australia.

About the University
The University of Melbourne is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement.

Benefits of Working with Us
In addition to having the opportunity to grow and be challenged, and to be part of a vibrant campus life, our people enjoy a range of rewarding benefits:

• Flexible working arrangements, generous personal, parental and cultural leave
• Competitive remuneration, 17% super, salary packaging and leave loading
• Free and subsidised health and wellbeing services, and access to fitness and cultural clubs
• Discounts on a wide range of products and services including Myki cards and Qantas Club
• Career development opportunities and 25% off graduate courses for staff and their immediate families

To find out more, visit https://about.unimelb.edu.au/careers/staff-benefits .

Be Yourself
We value the unique backgrounds, experiences and contributions that each person brings to our community and encourage and celebrate diversity.  First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that reflects the community in which we live.

Join Us!
If you feel this role is right for you, please apply with your CV and cover letter outlining your interest and experience.  Please note that you are not required to provide responses against the selection criteria in the Position Description.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require any reasonable adjustments with the recruitment process, please contact us at [email protected] .

#LI-Hybrid

Position Description